Due to Expansion Connected Health are seeking a Regional Manager

About the role:

As Regional Care Manager, you will be responsible for managing your team within specified trusts (please note travel will be required to head office in Belfast for occasional meetings).

To help support you, you will have dedicated functional support from Belfast Headquarters as well as a team of Area Care Managers, Senior Care Assistants, Care Assistants, Care Navigators, and Support Staff.

You will have the opportunity to grow, lead, and develop your team to ensure we are providing phenomenal care to our service users.

By leading the Area Care Managers, you will support them in running their areas and ensure that auditing and compliance checks are completed regularly. You have the ability to take ownership of achieving the highest levels of compliance with regards to regulations, laws, quality standards, and policies whilst ensuring your service receives an outstanding RQIA inspection.

You will be required to drive growth of the services and continued excellence in the service provided to our clients.

Main duties:

• Manage and provide the required cover when Area Care Manager is on Annual Leave or sickness to ensure and maintain stability in the area.
• Provide guidance to front line staff via the On Call phone in the absence of an Area Care Manager.
• Liaise with the designated stakeholders relative to the Area i.e. Health & Social Care Trust.
• An ability to grow, build, and retain a focused team.
• Reporting Key Performance Indicators and reporting to the Operations Team on a weekly and monthly basis.
• Lead and manage a team of Area Care Managers.
• Induction and oversight of training of Area Care Managers.
• Audit and monitor Client and Staff files of Area Care Managers whilst maintaining own.
• Scope for areas of where business can be built.
• Oversee specific areas in the absence of the Area Care Manager.
• Maintain own supervision responsibilities including supervision agreements, probations, Inductions, and Appraisals.
• Oversee Rota templates to ensure working time directives are being adhered to.
• Oversee and lead investigations and support Area Care Managers of same.
• Manage and oversee annual leave and ensure it is being managed effectively and fairly.
• Act as a mentor for Area Care Manager's.
• As part of the Induction of Area Care Managers - Introduce to community with staff teams and clients.
• Support and Mentor Area Care Managers in all Connected Health systems and processes.
• Weekly and monthly meetings in aid of support to Area Care Managers.
• Manage and Report as appropriate all adverse incidents, safeguarding, and complaints.