OMICRON
Regional Customer & Sales Support Operations
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Your Role
- You work closely with the sales team to ensure accurate and timely fulfillment of customer orders
- You maintain accurate customer data and system notes
- You communicate with customers regarding orders, confirmations, delivery, and invoicing
- You accept customer purchase orders (including clarifications and additional information)
- You generate intercompany orders and monitor them
- You confirm customer orders and provide updates
- You liaise closely with the intercompany team (CCSS) on deliveries
- You invoice customers and submit documentation as required
- You monitor and process software contract renewals and software distribution
- Quality issue reporting and follow-up actions, as well as process return orders (as applicable), are also among your tasks
- You act as backup to service coordination and rental coordination
What Makes You a Great Fit
- You have customer service experience in an order fulfillment environment
- You are experienced in order processing, freight coordination, and invoicing in an international context
- Knowledge of and experience with customs topics and incoterms are an advantage
- You have excellent communication skills and enjoy the interaction with customers
- You have an independent and service-oriented way of working; organizational skills, commitment, and team spirit are among your strengths
- You have a confident manner on the phone and good knowledge of Microsoft Office programs
- You have an excellent command of English
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What Our Team Appreciates Most
- A unique organizational culture based on trust, personal freedom, and individual responsibility
- A work environment with a strong focus on sustainability, diversity, and flexible time management
- State-of-the-art infrastructure and professional teams who enjoy their work
- A creative and international environment in which innovative ideas are valued
- Learning and development opportunities for professional and personal growth
Passion and motivation are just as important to us as the job profile. If the position appeals to you, even if you don't fulfill every requirement, then convince us with your enthusiasm. Your commitment counts!
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Let’s Connect
For further questions, please feel free to contact us or connect with us on LinkedIn.
OMICRON electronics GmbH Human Resources, Erika Fimpel Phone: +43 59495 2877
At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard, and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate, and innovate.
Since 1984, we have been developing testing, diagnostic, monitoring, and cybersecurity solutions that help keep energy systems safe, secure, and reliable—today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers, and each other.
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