Recorra
Regional Logistics Manager
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Job Title: Regional Logistics Manager – South East
Job Type: Full-time, permanent
Salary & Benefits: £45,000 per annum, up to £5,000 annual performance bonus and car allowance
Location:
Based across our two South East sites:
- Lancing Depot, West Sussex
- Hastings Depot, East Sussex
Travel to other Recorra sites, including Purfleet, Essex and the London office as required
The Company:
Recorra is a leading circular economy company, providing services for recycling, data destruction and office supplies in London and the South East. We are born environmentalists, formed by Friends of the Earth in 1988 and now operating as an independent commercial organisation.
We are an ethical and fast-growing company with a team of exceptional people and are looking for someone to join us during an exciting period of change and growth. The role provides the opportunity for you to use your skills to make a difference within a friendly, dynamic and forward-thinking company. The culture is energetic, and there will be many opportunities for you to make a substantial contribution to the business.
The Role:
We're looking for an experienced and motivated Regional Operations Manager to lead our South East operations across Hastings and Lancing.
This is a hands-on management role responsible for ensuring our collection and supply chain operations run safely, efficiently and compliantly while delivering an excellent service to our customers. You'll lead a small operational management team, support our drivers and frontline staff, and play a key role in driving performance across the region.
If you enjoy solving problems, developing people, improving processes and making things happen on the ground, we'd love to hear from you.
Responsibilities:
Operational Management
- Oversee the day-to-day operation of Recorra's South East collections
- Ensure operational performance targets are achieved across safety, service delivery, productivity and customer satisfaction
- Monitor depot performance and implement improvements where required
- Support the effective planning and allocation of vehicles, drivers and operational resources
- Work closely with operational and commercial teams to ensure customer requirements are met efficiently
- Identify operational challenges and implement practical solutions to improve service delivery
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Driver & Fleet Management
- Provide visible leadership and support to drivers and operational teams
- Ensure drivers receive appropriate inductions, training and ongoing coaching
- Monitor driver performance, attendance, conduct and service standards
- Support investigations into incidents, accidents, complaints and near misses
- Ensure all driver and vehicle activities comply with company policies and legal requirements
Compliance, Health & Safety
- Ensure compliance with transport legislation, waste regulations, company policies and operational procedures
- Maintain high standards of Health & Safety across all South East operations
- Monitor driver hours, vehicle checks, tachograph compliance and safe systems of work
- Support a culture of safety, accountability and continuous improvement
Team Leadership
- Lead, support and develop the regional operational management structure
- Provide direction and guidance to direct reports, ensuring accountability and clarity of objectives
- Conduct regular reviews, coaching and development discussions
- Support recruitment, onboarding and training of operational staff
- Foster a positive, collaborative and customer-focused team culture
Performance & Reporting
- Monitor and report on key operational KPIs including:
- Service performance
- Route efficiency
- Vehicle utilisation
- Health & Safety performance
- Operational productivity
- Maintain accurate operational records and reporting systems
- Use data and operational insight to identify trends and improvement opportunities
- Provide regular performance updates to the Head of Business – South East
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Continuous Improvement
- Identify and implement improvements to operational processes and working practices
- Support the rollout of new initiatives, contracts, systems and operational projects
- Promote consistency and best practice across the South East region
- Contribute to wider operational improvement initiatives across Recorra
About you:
Essential
- Experience in an operational management role within logistics, transport, waste management, facilities management or a related industry
- Strong understanding of transport compliance and operational best practice
- Experience leading and developing frontline operational teams
- Ability to analyse performance data and drive operational improvements
- Strong organisational and problem-solving skills
- Excellent communication and stakeholder management skills
- Proficient using operational systems, reporting tools and Microsoft Office
Desirable
- CPC qualification
- IOSH or NEBOSH qualification
- Experience within the recycling, waste or environmental sector
- Knowledge of DVSA requirements and transport legislation
- Experience managing multiple operational sites
Benefits:
- Flexible working hours
- 22 days' annual leave (additional days for length of service) plus bank holidays
- Employee pension scheme
- Travel season ticket loan
- Cycle to work scheme
- Employee Assistance Programme
- Health Cash Plan
- Charity volunteering opportunities and social activities
- Dog friendly office
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