Serco Plc
Regional Manager
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Who we are
VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.
What we do
We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile, and collaborative. These are at the heart of everything we do.
- Location: Home based, candidates must be based in Cambridgeshire to cover the region
- Permanent, Full time
- Salary: £85,000 - £95,000 + benefits
Are you an experienced operational leader ready to take ownership of a large, complex region where your decisions have a direct impact on the UK's Defence estate?
At VIVO, we're looking for an exceptional Regional Manager to lead high-performing teams, drive operational excellence, and build strong customer relationships across a diverse portfolio of military sites. This is an opportunity to lead from the front, influence strategic decisions, and play a key role in delivering critical facilities management and infrastructure services that support Defence capability.
- You'll oversee the delivery of planned maintenance, reactive works, and additional services, ensuring projects are delivered safely, efficiently, on budget, and to the highest quality standards.
- Working closely with Defence Infrastructure Organisation (DIO) representatives, customers, operational teams, and supply chain partners, you'll ensure service excellence while identifying opportunities for continuous improvement and future growth.
- As part of the senior leadership team, you'll have responsibility for operational performance, financial management, and commercial outcomes across your region.
- You'll inspire and develop a diverse team, creating a culture built on collaboration, accountability, and continuous improvement while ensuring compliance with statutory, contractual, and health and safety requirements.
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This is a varied leadership role where no two days are the same. From managing budgets and contract performance to strengthening customer relationships and driving innovation, you'll have the opportunity to shape the future of one of the UK's most important infrastructure contracts. As the business continues to grow, so too will the scale and influence of this position, offering excellent long-term career development.
About You
You'll be an experienced operational leader with a strong background in hard services facilities management, construction, engineering, or property maintenance, and you'll thrive in managing complex, multi-site operations. You'll have experience leading large teams, managing budgets, delivering against demanding KPIs, and building trusted relationships with customers, stakeholders, and supply chain partners.
- You'll understand how to balance operational delivery with commercial performance, making sound decisions that deliver value for money while maintaining the highest standards of quality, compliance, and safety.
- Strong leadership, communication, and problem-solving skills are essential, along with the ability to motivate teams, manage change, and continuously improve performance.
- Ideally, you'll hold an HND or equivalent qualification in Building, Civil, Electrical, or Mechanical Engineering, together with a management-level health and safety qualification such as SMSTS or NEBOSH.
- Experience working within Defence, MOD, or highly regulated environments, knowledge of CDM Regulations, and CAFM systems such as Maximo would be advantageous, although not essential for candidates with transferable leadership experience.
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If you're looking for a senior leadership opportunity where you can make a real difference, influence strategic delivery, and grow your career within one of the UK's leading Defence infrastructure organisations, we'd love to hear from you.
What We Offer
- 6% employee matched pension contribution
- 25 days annual leave
- Bonus
- Company car/Car allowance
- Life assurance 2x annual salary
- Private medical cover for self and partner
VIVO Defence Services
The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco, and EQUANS during the recruitment process.
At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.
- We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas.
- We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.
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