Jollyes Pets
Regional Manager
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Regional Manager – Multi-Site Retail (15+ stores), Northern Ireland region, £52-62k p.a. + bonus and wide range of great benefits.
Jollyes Pets are growing! If you’d like to combine your passion for pets with your career in an award-winning business, this could be your purrrrfect move.
Are you a retail Regional Manager with proven experience leading 15+ stores and driving continuous improvement and commercial growth?
Do you thrive on developing leaders, building strong culture, and achieving outstanding KPI results? Do you love pets!
We’re looking for a passionate, people-focused Regional Manager to join our Retail Leadership Team and take ownership of a thriving patch of Jollyes stores. You’ll report to our Head of Retail and play a key part in shaping the success, culture, and capability of your region.
And in return...
Our benefits
At Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most.
- Competitive salary of £52-62k p.a. (depending on experience) plus company car or car allowance
- Company bonus scheme of up to £20k p.a., based on achieving objectives
- Wellbeing & financial perks including iTrent financial wellbeing (with early access to earnings), Retail Trust support, online GP/mental health services, fitness programmes, dentist-on-demand, enhanced family leave, and discounted David Lloyd gym membership.
- Great colleague rewards such as our ‘Treats’ platform with hundreds of discounts, 30% off Jollyes branded products (20% off others, plus groomer/clinic savings), and extra paid leave for your birthday, wedding and when welcoming a new pet.
- and much more... (too much to list but all detailed on our careers site!)
Further benefits on completion of probationary period: (critical illness, life assurance, private medical insurance, enhanced pension).
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Your role – Regional Manager
In this role, you’ll inspire and empower Store Managers to succeed—creating an engaged, high-performing region that delivers exceptional standards and outstanding customer service.
The region spans across 15* stores from Coleraine to Newry and from Enniskillen across to Bangor, so it’s essential you live within the area to ensure regular travel and presence in your stores.
A full job description is available on request, but in summary your remit includes:
- Leading a network of c15+ stores, driving KPI performance across customer, people, and financial metrics.
- Regular store visits to review performance and store standards, coach teams, and champion operational excellence
- Communicating key priorities and ensuring your teams understand how they contribute to our mission
- Delivering regular feedback and reviews, recognising excellence and confidently managing under-performance
- Working cross-functionally to maximise opportunities in our services such as Community Pet Clinic operations and to lead operational input for any new stores opening in your region.
- Using data insights (including Tableau reporting) to create clear, actionable plans for growth
- Building a strong pipeline of talent with succession plans and proactive recruitment for future needs
- Creating a positive, supportive environment where colleagues feel valued and stay with us
- Ensuring full compliance with health & safety, security and incident management across your stores
- Sharing best practice with your peers in other regions, contributing to a continuous improvement culture
Your skills
Jollyes is growing at pace. This additional role requires an experienced retail leader who has “walked the walk” in a regional role and can join the existing team from a place of experience.
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To thrive in this role, you’ll be:
- A proven multi-site leader with Regional level experience in a comparable sized retail business.
- Can demonstrate business growth and progression in your career to date.
- Passionate about coaching, developing, and empowering others, you recognise that your success comes through how you support your people to succeed.
- You lead with integrity and make sound business decisions for short, medium and longer term.
- Commercially sharp, analytical, and comfortable turning data into high-impact actions
- A confident communicator with strong influencing skills at all levels
- Highly organised, resilient, and driven to deliver consistent improvement
- Skilled in P&L management and building high-performing teams
- Values-led - sharing our values of being Wise, Focused, Genuine, Eager, Together and recognising when your team display our values in their daily interactions.
- A UK driving licence holder with the flexibility to travel daily across your region
About Jollyes Pets
Jollyes are an award-winning UK pet retailer with over 120 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
To Apply:
If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today!
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