Via
Regional Manager
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Salary: £45,000–£50,000 + commission
Location: Bedfordshire, MK45
Working arrangement: Hybrid – minimum 3 days per week in the office
Start date: ASAP
Full-time | Permanent
About the opportunity
Via is partnering with an established healthcare recruitment business to recruit a Regional Manager to lead a busy recruitment delivery and bookings team.
This is a hands-on leadership role for someone with healthcare recruitment experience who knows how to drive performance in a fast-paced temporary staffing environment.
You'll lead, coach and motivate a team responsible for placing healthcare professionals into shifts and assignments, ensuring strong fill rates, excellent client service and full compliance.
Alongside day-to-day team leadership, you'll build relationships with healthcare clients and candidates, monitor commercial performance and identify opportunities to improve processes and grow the business.
What you'll be doing
- Lead, coach and motivate a healthcare recruitment bookings and delivery team
- Set clear expectations, targets and KPIs and hold the team accountable for performance
- Drive bookings, placements, shift coverage and overall commercial results
- Monitor team activity and identify opportunities to improve productivity and performance
- Oversee the end-to-end process from booking requirements through to confirmed placements
- Build strong relationships with healthcare clients and understand their staffing requirements
- Maintain strong candidate relationships to maximise availability and shift coverage
- Support the team with difficult bookings, client conversations and candidate issues
- Ensure healthcare professionals meet relevant compliance and credentialing requirements
- Maintain high standards of customer service across clients and candidates
- Analyse performance data and provide clear updates to senior management
- Identify opportunities to improve recruitment and operational processes
- Support client growth and identify opportunities to increase business within existing accounts
- Work collaboratively with other recruitment, compliance and operational teams
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What we're looking for
Previous healthcare recruitment experience is essential for this position.
You'll ideally have:
- Around 3–4+ years' experience within healthcare recruitment or healthcare staffing
- Experience within temporary healthcare recruitment, bookings, delivery or staffing
- Previous experience leading, supervising or coaching recruiters, consultants or booking coordinators
- A strong understanding of healthcare recruitment compliance and credentialing
- Experience working in a target and KPI-driven recruitment environment
- Strong commercial awareness and the ability to drive team performance
- Experience managing client and candidate relationships
- Confidence handling challenging client, candidate and team situations
- Strong negotiation and problem-solving skills
- Excellent organisation and the ability to prioritise in a fast-moving environment
- Experience using recruitment/CRM systems and Microsoft Office
- A proactive, accountable and solutions-focused approach
- Ability to work from the Bedfordshire office at least three days per week
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Candidates from healthcare recruitment agencies, nursing agencies, medical staffing businesses, temporary healthcare staffing or similar recruitment environments are particularly encouraged to apply.
Why apply?
- £45,000–£50,000 base salary
- Additional commission structure
- Hybrid working
- Clear leadership responsibility and ownership of team performance
- Opportunity to lead and develop a healthcare recruitment team
- Mix of people management, recruitment operations and commercial responsibility
- Work with established healthcare clients and candidate networks
- Opportunity to influence processes and identify areas for business growth
If you're an experienced healthcare recruitment professional ready to take ownership of a team and drive both operational and commercial performance, we'd like to hear from you.
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