Regional Manager Ireland

About Us

Stericycle is a U.S. based business-to-business services company and leading provider of compliance-based solutions that protects people and brands, promotes health and well-being, and safeguards the environment. Since our founding over 30 years ago, we have grown from a small start-up in medical waste management into a leader across a range of increasingly complex and highly regulated arenas, serving healthcare organizations and commercial businesses of every size. Every day, we help our customers solve complex challenges by safely managing materials that could otherwise spread disease, contaminate the environment, or compromise one’s identity.

Join us on our mission to protect health and well-being in a safe, responsible, and sustainable way.

Position Purpose

Responsible for the planning, managing, and monitoring of all service operations within a specific region that contribute to the profitable performance of the UK business in accordance with corporate strategy, goals and objectives. The Regional Manager is responsible for optimising the performance of the assets (investments/resources) ensuring that each branch in the region achieves specific goals in terms of customer service and operational service delivery (i.e. profits, support of sales growth, customer satisfaction, customer retention and satisfaction).

Key Job Activities

• Ensure all sites are managed and supported in a timely manner and in a condition appropriate to their use. Ensuring that the Region is operating safely, productively and efficiently at all times. Manage service operations in line with appropriate legislation including H&S, maintenance, standard operating procedures, working time directive and ‘O’ Licence requirements.
• Ensure that company principles and standards are adhered to with respect to all personnel, resources, procedures and practices. Ensure Health and Safety standards are met and carry out regular audits.
• Provide robust leadership and direction to ensure the smooth and seamless operation of the Region and maintain communications and personal contact with Managers (and staff), as appropriate, to ensure the effectiveness of operations support. This will include visiting the sites regularly and work closely with the Service Managers to identify other opportunities to improve the performance of the Region.
• Monitor branch performance reporting and take action to identify areas of concern, rectify the causes of under-achievement. Identify and manage opportunities to improve the performance of the Region. Implement a policy of continuous improvement and develop, present and implement new ideas to improve the scope and quality of service delivery standards.
• Responsibility for regional expenditure and business planning to ensure that financial budgets/future capex requirements are managed and controlled in strict accordance with Stericycle’s financial policies and procedures. Ensure that the site management teams are engaged in supporting the financial requirements and goals of the business including effective cost control, supporting AR functions, revenue, profit.
• Provide clear direction and leadership to all team members through the provision of objectives, responsibilities and accountabilities, managing performance accordingly. Develop and foster a positive & high performing culture with the Region and encouraging teamwork, which will support with the identification of talent within these functions and support their development within the Region. Create structured development plans to facilitate upskilling of team members in line business requirements and changing technologies.
• Influence and support the development of operational strategies and change initiatives across the region in line with Stericycle’s business transformation philosophy. Build a respected and valued reputation within the region, that delivers both positive long-term relationships with customers and creates a culture of performance within the regional team.