Healthcare Management Solutions Ltd
Regional Manager
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Company Description
Healthcare Management Solutions Ltd (HCMS) is the country’s leading provider of care home management and consultancy, supporting clients with reliable and scalable head office solutions. Centrally based just south of Birmingham, HCMS operates a nationwide network of Regional Managers with extensive multi-site management experience and hands-on knowledge of day-to-day care home operations. The organization maintains low ratios of homes to Regional Managers to ensure intensive, high-quality support for each site. Bespoke online systems provide secure, timely financial, operational, and compliance information to help clients manage performance effectively.
Role Description
This full-time Regional Manager role is based in the London Area, United Kingdom. The Regional Manager will oversee the performance of multiple care homes, providing leadership, guidance, and practical support to Home Managers and teams to ensure high standards of care, regulatory compliance, and financial sustainability. Day-to-day responsibilities include:
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- Conducting visits to services
- Reviewing operational and quality reports
- Identifying risks
- Implementing improvement plans
- Monitoring through to completion of actions and sustainability of improvement areas
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The role also involves:
- Coaching and mentoring managers
- Supporting staffing and resource planning
- Working closely with senior leadership to deliver agreed business objectives
The Regional Manager will use HCMS’s online systems to monitor performance metrics, prepare concise reports, and communicate clearly with internal and external stakeholders.
Qualifications
- Demonstrated experience in multi-site management within health or social care, with a strong track record of improving service quality and operational performance.
- Knowledge of care home operations, including regulatory compliance, safeguarding, clinical governance, and quality assurance processes.
- Strong leadership and people management skills, including coaching, performance management, and the ability to support teams through change.
- Excellent analytical and problem-solving abilities, with experience interpreting financial and operational data to inform decision-making.
- Proficient in using digital tools and management information systems for reporting, monitoring, and communication.
- Clear, professional communication skills, both written and verbal, with the ability to build effective relationships with diverse stakeholders.
- Ability to work autonomously, manage a varied workload across multiple sites, and travel regularly within the region as required.
- Relevant professional qualification or degree in health and social care, business management, or a related field is highly desirable.
- Previous experience in care home management, consultancy, or interim management roles is an advantage.
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