Mitie Cleaning & Hygiene Services
Regional Manager - South East
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Regional Manager - South East
Mitie | Integrated Facilities Management
At Mitie, we're looking for an experienced Regional Manager to join our Integrated Facilities Management team and take ownership of a diverse portfolio across the South East.
This is an excellent opportunity for a senior FM professional who enjoys building strong client partnerships, leading high-performing teams, and driving operational and commercial excellence across multiple sites.
The role covers locations across Mid-Essex, parts of Surrey and Hampshire, and Mid-Kent, with occasional travel to our London office. When not visiting sites, you'll have the flexibility to work from the Mitie office closest to your home.
What You'll Be Responsible For
Reporting into the Account Director, you'll have full responsibility for the operational, financial, and commercial performance of your region, leading a team that delivers exceptional service to our client.
Key Responsibilities Include
- Taking full ownership of regional P&L performance and operational delivery.
- Building trusted relationships with senior client stakeholders and acting as the key point of contact across the region.
- Leading and developing a team of managers, creating a culture focused on performance, collaboration and continuous improvement.
- Driving service excellence, ensuring all contractual KPIs and service standards are consistently achieved.
- Identifying opportunities to improve efficiencies, enhance service delivery, and add value for the client.
- Ensuring compliance, governance, contractor management and health & safety standards are maintained at all times.
- Working closely with internal Mitie teams to share best practice and deliver a truly integrated FM solution.
- Supporting account growth through innovation, operational improvements and strategic thinking.
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About You
We're keen to speak with experienced Facilities Management leaders who combine strong commercial awareness with a passion for people and client service.
You'll Ideally Bring
- A proven background within Facilities Management or a multi-service operational environment.
- Experience managing large, multi-site contracts with full P&L responsibility.
- A strong track record of building and maintaining senior stakeholder relationships.
- Knowledge of contract governance, KPI management, contractor management and compliance processes.
- Experience leading, coaching and developing high-performing teams.
- Strong commercial acumen with the ability to identify efficiencies and growth opportunities.
- Experience delivering change programmes, operational improvement initiatives and best practice methodologies such as Lean, Six Sigma or Kaizen.
- Excellent communication and influencing skills with the confidence to operate at a senior level.
An IWFM qualification, degree or equivalent professional qualification would be advantageous but is not essential.
Benefits
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
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Career Development
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Marie Hyde at marie.hyde@mitie.com.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
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