Operational Execution & Follow-up

• Support the team in execution of allocations and replenishment, including collating and proposing targets for min, max settings.
• Collate feedback from store and regional teams for merchandisers to action
• Support and action price changes including during promotional periods.

General Admin & Team Support

• Regional Liaison: Act as the first point of contact for routine stock queries from store teams, escalating only when necessary.
• Meeting Preparation: Coordinate information for regional trade meetings and S&OP inputs by collating pre-read packs, distributing agendas, and taking clear, actionable notes.
• Team Documentation: Maintain shared regional trackers, calendars, and documentation, ensuring the team stays organized during busy trading periods.

What you’ll bring

This role aligns with the competencies for a Junior (Level 1) role in our Head Office Capability Framework:

Connect & Empower

• Communicates Effectively: You communicate clearly and respectfully across all channels (email, chat, meetings). You proactively share routine stock updates with store teams and ask clarifying questions to avoid errors, flagging potential stock or intake issues early to cross-functional partners.

Drive & Deliver

• Workflow Management: You efficiently plan and organise daily administrative tasks, shared trackers, and meeting documentation. You understand task urgency, communicate progress proactively, and keep the team organised during critical planning deadlines and peak trade.
• Dives Deep: You bring an "accuracy-first" mindset to data integrity. You double-check trade reports, partner sales files, and system parameters before sharing outputs, ensuring data is error-free and dependable.

Grow & Adapt

• Embraces Change: You adapt quickly when trade priorities or schedules shift. You bring a positive, "how can I help?" attitude to fast-paced trading periods, asking questions to gain clarity whenever ambiguity arises.

Master & Apply

• Functional/Technical Expertise: You build foundational knowledge in merchandising systems and apply operational tools accurately to keep inventory data flowing smoothly.

Essential Requirements:

• Strong Excel skills (e.g. VLOOKUPs, Pivot Tables, basic formulas) with comfort working across large datasets.
• Previous support experience in a retail, merchandising, or supply chain environment (ideal)

To be successful at Monica Vinader, it helps if you...

• Are hands-on, solutions-focused, and entrepreneurial
• Collaborate openly with humility, honesty, and humour
• Embrace learning, teaching, and personal growth
• Stay resilient, adaptable, and self-motivated in a creative environment
• Speak up when you don’t know - and act fast to figure it out

Additional Requirements

• Ability to document your authorisation to work in the United Kingdom.

Travel Requirements

Regular travel to our Norfolk Office will be required (at least once per month).

Our Aims and Values

Our mission is to be the leading accessible luxury brand, by delivering outstanding quality, design and customer service. We are:

Customer Obsessed

• We put our customers at the centre of every decision and deliver thoughtful, personal experiences.

Caring

• We act with respect and empathy for people, communities, and the planet.

Fast Paced

• We move with focus and flexibility to make progress quickly and decisively.

Exceptional

• We hold ourselves to high standards and are always learning, improving, and raising the bar.

Commercial

• We make smart, data-led decisions that create long-term value for the business and our customers.

Monica Vinader as a global business makes the following inclusive culture pledge:

Our jewellery is for everyone and so is our community. Together, we will continue to implement sustainable changes to ensure that career opportunities and progression are open to all. We commit to celebrating the diverse voices of our employees, partners, and the customers we serve.