MacGregor Black
Regional Operations Manager
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Have you led large-scale multi-site retail operations across convenience, grocery or forecourt?
Can you inspire Area Managers to deliver outstanding commercial results whilst creating exceptional customer experiences?
Are you looking for a regional leadership role where you'll have genuine autonomy, influence and the opportunity to shape a high-performing retail operation?
MacGregor Black are partnering with a leading UK retail business on the search for a Regional Operations Manager – Convenience Retail.
This is a permanent field-based role covering the South West, including Bristol, Bournemouth, Southampton and Exeter.
This is an exceptional opportunity to lead a large-scale retail operation, taking responsibility for 65 convenience and forecourt locations and a workforce of approximately 500 colleagues.
Leading through your Area Managers and Store Managers, you'll be accountable for commercial performance, operational excellence and developing high-performing teams that consistently deliver outstanding customer experiences.
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You'll spend the majority of your time in the field, coaching leaders, improving operational standards and ensuring every location performs to its full potential.
Key Responsibilities:
- Leading the commercial performance of your region, delivering sales, profit and operational KPIs.
- Coaching and developing Area Managers and Store Managers to maximise capability and performance.
- Driving improvements in sales, margin, labour productivity, availability and operational execution.
- Creating succession plans and developing future retail leaders.
- Ensuring exceptional standards across health & safety, food safety and operational compliance.
- Leading regional implementation of new initiatives, store developments and business change.
- Working collaboratively with Commercial, Buying, Supply Chain, HR and Operations to deliver business objectives.
- Building a culture of accountability, engagement and continuous improvement across approximately 500 colleagues.
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What We're Looking For:
- Convenience Retail
- Forecourt Retail
- Grocery Retail
- Food Retail
- Hospitality Retail
- Experience leading Regional, Area or Multi-Site Operations.
- Strong commercial and financial acumen with responsibility for sales and profit performance.
- Experience coaching high-performing leadership teams.
- A hands-on leadership style with a passion for developing people.
- Strong operational discipline with experience managing compliance, health & safety and preferably food safety.
- A full UK driving licence.
For more information please contact Alice Redmond.
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