Signet Recruitment and Retention
Regional Operations Manager
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A leading, cleaning-led facilities services provider is looking for a commercially astute Regional Operations Manager to take ownership of a high-profile retail portfolio spanning the South East, South West, London, the Midlands and the East of England. This is a senior, client-facing leadership role with genuine autonomy.
The Opportunity
- Full ownership of a circa £4.5m P&L across a portfolio of retail shops and retail/business parks, Birmingham down to Bristol
- Lead a team of 3 Area Managers, plus a wider matrix structure managing multi-site and subcontracted resource
- A portfolio of genuinely prestigious accounts; including a major high-street retail name, a large international fashion brand (30–40 stores, recently re-secured), automotive showroom sites and shopping centre locations
- Senior stakeholder exposure; you'll be the face of the business with client leadership teams and managing agents, run through a structured cadence of site visits and Quarterly Business Reviews rather than daily site attendance
- A cleaning-led role with security as a complementary, secondary discipline on some contracts
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What You'll Bring
- A strong track record in retail cleaning-led FM / soft services, ideally with P&L responsibility of £2.5m or more
- Experience managing multi-site teams and subcontractors across a wide geography, within a matrix reporting structure
- Commercial astuteness and the confidence to challenge clients and managing agents constructively while upholding standards
- Strong, resilient people leadership; staff and subcontractor management is central to this role
- A full UK driving licence and willingness to travel extensively; a base within the Milton Keynes / wider Home Counties corridor would suit the territory well
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This client is open-minded on candidate profile; equally interested in established Regional/Operations leaders with a long FM track record and in up-and-coming operators ready for their next step up.
What's On Offer
- £55,000 base salary
- Fully electric company vehicle
- A high-profile, senior role with real scope to shape a growing retail portfolio
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