Sentrex
🚀 Regional Operations Manager | Contract Cleaning & Facilities Management | Multi-Site Leadership | Operational Excellence | Customer & Team Focused | Join Sentrex Services UK Ltd
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About the Role
Sentrex Services UK Ltd is seeking an experienced Regional Operations Manager to lead a portfolio of commercial cleaning and facilities management contracts across the North West. We are looking for a proven Operations Manager, Area Manager, or Regional Manager with experience in multi-site management, service delivery, team leadership, and customer relationship management.
This is a fantastic opportunity to join a fast-growing facilities management business where your leadership, commercial awareness, and customer focus will directly influence our continued success.
What You'll Be Doing
- Leading the operational delivery of multiple commercial cleaning contracts
- Managing, coaching, and developing Account Managers, Supervisors, and site teams
- Building strong client relationships and ensuring exceptional customer satisfaction
- Conducting site audits and performance reviews to maintain service excellence
- Managing labour costs, budgets, contract profitability, and KPIs
- Driving Health & Safety compliance and quality standards
- Supporting recruitment, onboarding, retention, and employee development
- Identifying opportunities for contract growth and additional services
- Ensuring operational excellence across all sites within your region
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What We're Looking For
- Experience as a Regional Operations Manager, Area Manager, Operations Manager, Regional Manager, or similar role
- Strong background in Contract Cleaning, Commercial Cleaning, Facilities Management, or Soft Services
- Proven experience managing multi-site operations and remote teams
- Excellent leadership, communication, and customer management skills
- Strong commercial awareness with budget and KPI management experience
- Full UK Driving Licence
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Why Join Sentrex?
- Competitive salary package £40,000 to £46,000
- Company vehicle
- Performance-related bonus opportunities
- Mobile phone and laptop
- Ongoing professional development and career progression
- Be part of an ambitious, growing business that values its people and rewards success
This role is ideal for candidates currently working as a Regional Operations Manager, Area Manager, Operations Manager, Facilities Manager, Contract Manager, or Cleaning Manager within the contract cleaning or facilities management sector.
Ready to make an impact?
Apply now and help shape the future of service delivery at Sentrex Services UK Ltd
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