Regional Operations Supervisor (Catering)

People Services and Business Support

• Under Section 75 of the Northern Ireland Act (1998), the post holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
• The post holder has a wide range of stakeholders. On a daily basis, contact is made with the Area Manager and all grades of kitchen staff. Occasionally contact is made with staff in other departments at headquarters, i.e., Wages, Maintenance, Catering Services and Personnel. When on stand-in duty, contact is made with the School Principal in order to promote good relations and to ensure the specified requirements are being implemented. There is frequent contact with suppliers, and on occasions, it is necessary to communicate with Environmental Health Officers.
• Support the ROM to ensure that all EA policies, processes, procedures and governance strategies are embedded and effectively operated throughout your region.
• Assist the ROM with the review and revision of catering systems and work processes as and when required.
• Identify areas of improvement and ensure an agreed action plan with your ROM is put in place.
• Lend support to ensure all food guidelines are implemented and monitored, EA Menus, menu format, and portion controls are operational within your School Meals Kitchens, i.e., Nutritional Standards.
• Promote theme days and other calendar events designed to increase footfall within the school.
• Review and arrange training schedules and venues as required. Ensure all agreed EA catering training materials, suites, and tools are utilised.
• Assist the ROM with the review and revision of catering systems and work processes as and when required.
• To assist with the introduction and development of Information Technology
• Responsible for the management of risk through identification and managing such risks within the working environment.
• Support the ROM to meet their quality and safety compliance responsibilities, including promptly completing all documentation and data concerning accidents and near misses and ensuring follow-up actions are done promptly.
• Ensure all EHO reports are recorded for data purposes and any actions highlighted by the EHO are actioned, closed and recorded promptly following the inspection. Follow up on actions identified during all internal EA Catering Quality Assurance Audits.

OTHER RESPONSIBILITIES

• Comply with the Authority’s policy on Data Protection (in particular, processing sensitive personal information) and EA’s Candidate Privacy Notice for those seeking employment is properly complied with.
• Comply with the Authority’s Equal Opportunities Policy, relevant Codes of Employment and Practice and other relevant legislation. In accordance with relevant equality legislation and EA policies on diversity in the workplace, the post-holder is expected to promote good relations and pay due regard to equality of opportunity in carrying out their duties.
• Ensure that procedures and policies are reviewed/developed in line with legal and strategic requirements and are applied consistently throughout EA.
• Undertake other related duties within the grade and competence of the post holder as required. Participate as required in other activities to build the reputation and promotion of the EA Catering Service. This will include both external and internal events and roadshows.
• Attend mandatory training and enforce team attendance when requested.
• The post holder may occasionally be required to work outside normal office hours.

This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.
In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.
To view the summary of terms and conditions for this post, click here.

PERSON SPECIFICATION

NOTES TO JOB APPLICANTS

1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.
2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.
3. The stage in the process when the criteria will be measured is outlined in the table below.
4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.
5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.
6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.

Section 1 - Essential Criteria
The following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.