Regional Payroll Manager – France, Belgium, Netherlands

Because we strive to put people first.

Culture, our way.

Payroll at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

Job Description

The Regional Payroll Managers are responsible for leading payroll operations across multiple markets. This includes overseeing the accurate and timely processing of payroll for store, warehouse, and head office colleagues, in line with global processes, while ensuring compliance with local labor laws, retail-specific scheduling practices, and union or collective agreements where applicable. The role is key to delivering a seamless employee pay experience and maintaining strong internal controls in a fast-paced, high-volume retail environment.

Responsibilities

• Lead the team to drive efficient operational processing through the adoption of automation where possible, application of standardised processes and delivery of a consistent service model
• Lead on delivery of the Payroll Roadmap for the Region
• Senior escalation point, for payroll failures, risks and errors
• Manage operational costs for the Region, driving a cost leadership mindset.
• Provide input to the preparation of the annual Global Payroll budget
• Design new payroll policies and processes where appropriate, in collaboration with the Global Process owner
• Support in the design and delivery of the payroll strategy and agreed global ways of working.
• Maintains a strong high-performing team through effective recruiting, training, coaching, team building, performance management and resource planning.
• Ensure payroll compliance with regional labor laws, minimum wage regulations, tax requirements, and collective bargaining agreements.
• Oversee the maintenance of audit-ready documentation and internal or external payroll audits.
• Implement strong internal controls to prevent payroll errors or fraud in high-volume retail environments.
• Foster and maintain positive relationships with internal stakeholders
• Maintain awareness of changes to current payroll legislation to advise the business on necessary changes
• Management of the external international payroll vendor contracts, including the on-going management of SLAs, service delivery, and ensuring compliance to in-country reporting requirements.
• Develop and maintain robust Business Continuity plans for all payrolls.
• Lead internal and external audits within supported countries ensuring process improvements are introduced as necessary and in line with audit findings