JMR Healthcare
Regional Residential Manager
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Regional Residential Manager - Residential Services
Location: Across JMR Residential Services, with travel required
Salary: Competitive, dependent upon experience
Direct Reports: Registered Managers
Contract Type: Permanent
Working Pattern: Full Time (37.5 hours)
You will be required to be flexible to accommodate the needs of the role, including evenings and weekends. You will form part of the on-call rota.
Application Closing Date: 6th September 2026
First round interview: 24th September 2026
About You:
As our Regional Residential Manager, you will be responsible for providing strategic and operational leadership across a portfolio of residential services, ensuring the delivery of safe, effective, and person-centred care. You will support, coach and develop Registered Managers and their teams, driving high standards of quality, compliance, operational performance and continuous improvement across the region. Acting as a visible leader and role model, you will promote a culture aligned with JMR Healthcare's values of Compassion, Excellence, Integrity and Courage.
You will have experience managing multiple residential services, supporting leaders to achieve positive outcomes, maintain regulatory compliance, and deliver outstanding care and support. Working closely with Registered Managers, you will provide guidance on quality assurance, safeguarding, workforce development, occupancy growth, budget management and service improvement initiatives. A confident communicator with strong leadership skills, you will be able to build effective relationships with colleagues, stakeholders, families and external professionals.
To be successful in this role, you will be highly organised and capable of managing competing priorities across multiple sites within a fast-paced environment. You will have a strong understanding of regulatory requirements, be able to identify areas of risk and improvement, and know when to escalate concerns appropriately. Above all, you will be a proactive, values-driven leader who is passionate about developing high-performing teams and ensuring the people we support receive the highest quality of care and support in every service.
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Requirements:
- A Level 5 Diploma in Leadership and Management for Children’s Care (or equivalent qualification), or significant experience in a senior residential care management role.
- Experience managing multiple residential services, or substantial experience as a Registered Manager with responsibility for complex services.
- Proven experience leading, coaching and developing Registered Managers and care teams to achieve high standards of performance and quality.
- Strong knowledge of Ofsted regulations, safeguarding requirements, health and social care legislation, and best practice in children social care.
- Experience driving quality improvement initiatives and supporting services to achieve positive regulatory and operational outcomes.
- Experience managing service performance, occupancy levels, budgets and resource allocation across one or more services.
- Experience overseeing investigations, safeguarding concerns, complaints, incidents and risk management processes.
- Experience building positive relationships with local authorities, healthcare professionals, commissioners, families and other key stakeholders.
- Excellent leadership, communication and influencing skills, with the ability to build credibility and trust at all levels.
- Experience using care management systems, quality assurance tools and performance data to support informed decision-making.
- A full UK driving licence and willingness to travel regularly between services within the region.
- Experience working within residential care, supported living, learning disability, mental health or other regulated care services is essential.
A full job description is available upon request.
About JMR Healthcare:
Founded in 2020, JMR Healthcare has grown into one of the East of England’s most respected care providers, delivering high-quality support to individuals with learning disabilities, autism, and mental health needs. Our services include residential care, family support, crisis intervention, and in-house accredited training.
Behind our frontline care is a dedicated central services team that ensures our services run smoothly, efficiently, and with integrity.
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About the Central Services Teams
JMR Healthcare’s central services teams support the delivery of high-quality care across the East of England. The teams oversee the management of our Residential, Crisis Management & Family Support Services, as well as key functions including Finance, HR, Governance, and Property Maintenance.
Working behind the scenes, the teams ensure our operations are safe, efficient, and values-led. Whether coordinating care packages, maintaining our facilities, or supporting our workforce, every role contributes to our mission of delivering world-class outcomes with Compassion, Excellence, Integrity, and Courage.
Ready to Join Us?
If you’re passionate about supporting meaningful work and thrive in a values-led environment built on Compassion, Excellence, Integrity, and Courage, we’d love to hear from you.
Submit your application through our recruitment portal. If you would like a confidential conversation about this role, please contact a member of the Recruitment Team on recruitment@jmrhealthcareagency.co.uk.
Essential Information for Candidates:
JMR Healthcare LTD and JMR Recruitment LTD are committed to safeguarding and promoting the welfare of our children and young people by keeping them safe, and we expect all our staff to share in this responsibility.
The JMR Safer Recruitment Policy follows the guidance set out by Schedule 2 of the Children’s Homes (England) Regulations 2015, where all offers of employment, and engagement, are subject to an Enhanced DBS Check with Adult & Child barred list checks and other pre-employment checks to confirm suitability to work with children and young people.
This post is exempt from the Rehabilitation of Offenders Act (ROA) 1974.
Please note, we do not offer sponsorship.
Closing date for applications: We will review candidates as and when applications are received and reserve the right to close this job advert early. It is therefore advised that you submit your application as soon as possible to avoid disappointment.
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