Clinisupplies
Regional Sales Leader (South)
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Company Information
As an organisation we put people living with bladder and bowel conditions at the heart of everything we do and we believe that people should never miss out on life because of a health condition. People are the driving force behind our success and as a growing organisation, we recognise the importance and the impact of uniting around a shared vision or a common goal.
Based in the UK and employing over 1000 people across the UK, Europe, China and India, Clinisupplies manufactures medical devices specialising in bladder and bowel products. In the UK Clinisupplies sells products directly to the NHS and delivers products direct to patients via our Nightingale Home Delivery Service. Our products are also supported by a team of bladder and bowel Nurses who are there to be a supportive hand when and where healthcare professionals and patients need it.
With three UK acquisitions in the last two years alone, Clinisupplies is a fast paced, organisation with ambitious growth targets. Acquisitions and a focus on new product development provides a strong product pipeline that enables us to bring innovative products and services to the market.
Role Summary
This role is responsible for leading a team of Key Account Managers across the South, a function that is critical to the continued success and growth of Clinisupplies. The team is responsible for driving sales and market development across the company's three core franchises: Collection Devices, Intermittent Self-Catheterisation (ISC), and Transanal Irrigation (TAI).
The primary customer base includes nurse specialists, continence nurses, district nurses, and other healthcare professionals working across urology, continence, and bowel management services. Success in the role is achieved through the delivery of long-term value to customers, leveraging a combination of innovative products, clinical education, training, and ongoing service support provided by our specialist nursing teams and the Nightingale Home Delivery Service. The Key Account Management team plays a pivotal role in developing trusted partnerships and building sustainable customer relationships that drive long-term business growth.
Reporting to the Commercial Director, this role will work closely with the NHS Partnerships, Integrated Care, Clinical, Sales Force Excellence, and Nightingale teams to ensure a coordinated and effective commercial approach. The position has responsibility for the business across the South of England and therefore requires a significant level of travel, approximately 50% of working time.
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This is an outstanding opportunity for an ambitious sales leader seeking a highly strategic role with genuine scope to influence the future direction and performance of the business. The successful candidate will be passionate about developing high-performing teams, driving continuous improvement, and delivering sustainable commercial growth within a dynamic, fast-paced, and entrepreneurial environment.
Key Responsibilities
The following provides an indication of the key responsibilities involved in this role but is not intended to be an exhaustive list of all the duties that you may be required to do.
- Develop and execute the go-to-market strategy for the North / South Key Account Management teams, delivering growth through robust account management practices.
- Recruit, lead, and develop a high-performing team of Key Account Managers, setting and maintaining standards of excellence.
- Set ambitious yet achievable performance objectives and actively manage team performance to ensure delivery against targets.
- Continuously assess the external operating environment, identifying opportunities, mitigating risks, and responding proactively to competitive threats.
- Collaborate closely with the NHS Partnership Lead to identify, develop, and secure new growth opportunities.
- Own the regional budget, reviewing performance against plan continuously and recommending adjustments to optimise outcomes.
- Conduct regular field visits to support, coach, and develop each team member, driving capability and performance improvement.
- Champion the Clinisupplies Selling Model, promoting best practice and continuous improvement across the team.
- Evaluate and recommend team structures and resource allocation to ensure alignment with business priorities and future growth requirements.
- Address underperformance decisively, taking timely and appropriate action to drive accountability and results.
- Ensure compliance with CRM standards and processes, including the accurate and timely capture of customer interactions and contact data.
- Contribute to business forecasting and planning processes, including demand forecasting for discharge packs.
- Build and maintain strong relationships with key customer stakeholders and KOLs across priority accounts.
- Partner closely with the Sales Force Excellence Manager to drive commercial effectiveness, capability development, and best-practice execution.
- Represent the organisation in external engagements with investors and other key stakeholders as required.
- Ensure full adherence to company policies, regulatory requirements, and compliance standards, including MIA accreditation.
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Experience Required
- Proven track record of success in medical sales leadership, with a minimum of five years' experience leading high-performing teams.
- Deep strategic understanding of the NHS and its evolving healthcare landscape.
- Ability to influence and engage senior stakeholders, including investors, healthcare leaders, and executive teams.
- Highly collaborative leader with strong cross-functional working capabilities and the ability to drive alignment across the organisation.
- Strong analytical and digital skills, with proficiency in Microsoft Office applications and CRM platforms.
- Knowledge of chronic care markets, particularly continence care, is highly advantageous.
- Understanding of the Dispensing Appliance Contractor (DAC) sector and its role within the continence care pathway is desirable.
Clinisupplies is dedicated to the continuous development of our employees and regularly facilitates discussions around career aspirations at quarterly reviews. This is an exciting time, for a strong candidate, to join the organisation as we enter the next phase of ambitious growth plans. We also offer competitive terms and conditions.
Clinisupplies Limited is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
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