Leasys
Register Your Interest – Customer Care Level 1 Opportunities
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Register Your Interest – Customer Care Level 1 Opportunities
Location: Coventry | Hybrid
Salary: £26,000 – £26,500 depending on experience
Employment Type: Full-time opportunities
Register Your Interest
Please note: This is not a live vacancy. By registering your interest and submitting your CV, you'll join our talent community for future Customer Care Level 1 opportunities. When suitable positions become available, we may contact you to discuss the role and invite you to participate in our recruitment process.
Interested in joining our Customer Care team at Leasys?
We're always interested in hearing from talented customer service professionals who would like to be considered for future opportunities within our Customer Care Level 1 team in Coventry.
We recruit into our Customer Care team throughout the year as business needs arise, so there may be opportunities to join us at different points throughout the year. We’ll periodically review registered candidates and, when future opportunities arise that match your skills and experience, our Recruitment team may contact you to discuss the role further.
We may also proactively contact individuals whose experience aligns with upcoming workforce requirements.
About the role
Our Customer Care Level 1 Agents are often the first point of contact for our customers and play an important part in delivering a positive customer experience.
You'll manage customer enquiries across phone, email, and digital channels, resolving straightforward queries efficiently and ensuring more complex cases are directed to the right specialist teams.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Typical responsibilities can include:
- Handling inbound customer calls, emails, and digital enquiries
- Providing accurate information about customer contracts
- Supporting customers with documents, invoices, and general account queries
- Providing first-line guidance on our My Leasys portal
- Supporting general maintenance and end-of-contract enquiries
- Accurately recording and updating customer cases
- Resolving Level 1 enquiries from start to finish wherever possible
- Escalating more complex enquiries to specialist teams
- Delivering a friendly, professional, and high-quality customer experience
What we're looking for
We'd love to hear from you if you have:
- 1–2 years' customer service experience
- Strong verbal and written communication skills
- A genuine passion for delivering great customer service
- Good attention to detail
- The ability to prioritise and manage multiple tasks
- Confidence working as part of a team and using your own initiative
- GCSE/AS/A Level or equivalent in Maths and English
Previous experience within a contact centre environment or the contract hire and leasing industry would be beneficial, but leasing experience is not essential.
Working with us
Our Customer Care Level 1 opportunities are based in our Coventry office. Our current hybrid working arrangement is three days per week in the office and two days working from home, once training has been successfully completed.
If this sounds like the kind of opportunity you'd be interested in, we'd love to hear from you.
Simply apply and upload your CV to register your interest in future Customer Care Level 1 opportunities with Leasys.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Register your interest today and let's keep in touch about future opportunities with Leasys.
Data Privacy
By submitting your CV, you acknowledge that Leasys will retain your personal information for up to 12 months for the purpose of considering you for relevant future opportunities. Your information will be handled in accordance with our Candidate Privacy Notice and applicable data protection requirements. Your details will be deleted at the end of the 12-month retention period in line with our data retention processes, unless there is a lawful reason to retain them for longer.
Important:
Registering your interest does not constitute an application for a current vacancy or guarantee an interview or employment. Your details will be considered for suitable future Customer Care Level 1 opportunities.
Stellantis is proud to be an equal opportunity employer.
We are committed to equal employment opportunity and equal pay regardless of race, colour, religion, sex, national origin, sexual orientation, disability, or gender identity. Stellantis are also accredited with the Defence Employer Recognition Scheme (ERS) Gold Award, that recognises organisations that pledge, demonstrate or advocate support to the armed forces community. Service Personnel and their families are therefore encouraged to apply.
Please contact our recruitment team if you would like to discuss anything further or if you require any form of reasonable adjustments for any part of the recruitment process.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London