Helping Hands Home Care
Registered Care Manager - Bristol
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Registered Care Manager – Bristol
Extraordinary Care. Extraordinary Culture. Extraordinary Careers.
Earn up to £49,000 in year one | Up to £41,500 base salary + £6,000 bonus potential + £1,500 guaranteed in year one
Helping Hands was built on kindness and it still guides everything we do today. We’re a purpose-driven team helping people live well in the homes and communities they love. Join us, and you’ll be part of a supportive, ambitious team where your work truly matters, and you can grow a career that counts.
As a Registered Care Manager, you’ll lead the delivery of exceptional care within your local community. You’ll guide and inspire your team, uphold the highest quality standards, and make sure every customer receives safe, personalised support they can rely on. It’s a role with real influence, shaping services, strengthening relationships, and helping your branch grow with heart and confidence.
Our Bristol branch is a busy, well-established operation with an experienced team and a strong existing customer base. We’re looking for an experienced manager who can build on these strong foundations – continuing to develop and inspire the team, maintaining excellent standards of care and driving further sustainable growth across the branch.
We’re happy to consider experienced managers from both domiciliary care and other care settings. What’s most important is that you’re a strong, hands-on leader who understands quality care, knows how to get the best from a team and has the drive to take an established service forward.
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What you’ll do
- Lead your branch with warmth and clarity, creating a high-performing, values-driven team where everyone feels supported and able to thrive.
- Ensure every customer receives outstanding care, from regular visits to respite and Live-in services – championing quality, safety, and consistency.
- Maintain full regulatory compliance across your services, driving a “right first time” culture and responding swiftly to improvements when needed.
- Build strong relationships across your community, including healthcare professionals, local authorities, GPs and partners, to grow your customer base and strengthen Helping Hands’ reputation.
- Collaborate closely with internal teams across Operations, People, Quality, Finance and Marketing to deliver great outcomes for customers and our teams.
- Monitor performance, manage budgets, and identify opportunities to improve efficiency, profitability and service delivery.
- Support your Area Care Manager and fellow leaders by sharing best practice and helping embed a culture of excellence across your region.
What you’ll bring
- A real passion for people, care and community.
- Experience leading teams, inspiring others, building capability, and driving strong performance.
- Excellent communication and relationship-building skills, with the confidence to influence both internal and external partners.
- Strong commercial awareness, with experience managing budgets, KPIs and business performance.
- A solid understanding of regulatory requirements, quality frameworks and compliance best practice.
- Outstanding organisational and planning skills, with the resilience to thrive in a fast-moving environment.
- Confidence using data, systems and technology to inform good decision-making.
- Experience working with third-party providers, contractors or partners.
- A flexible, adaptable mindset and a drive to deliver meaningful results.
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Desirable
- Experience in the care sector or a related field.
- Level 5 qualification in Leadership and Management for Care (or willingness to work towards it).
- Knowledge of CQC or CIW regulatory standards.
- Previous management experience within care.
Why Helping Hands
- Clear career development pathways and genuine opportunities to grow.
- 25 days’ annual leave (rising to 27 with service).
- Performance related bonus worth up to £10,000 per annum.
- Blue Light Card discounts.
- Employee assistance programme.
- Support with nationally recognised qualifications.
- Refer-a-friend bonus scheme.
- A workplace that celebrates diversity and champions inclusion. Everyone is welcome.
At Helping Hands we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.
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