Willowbrook Hospice Job Description

Willowbrook Hospice is looking for a compassionate, skilled Staff Nurse to join our In-Patient Unit (IPU) team, delivering specialist palliative care to patients and support to their families at one of the most important times in their lives.

You'll work as part of a close-knit multi-professional team, providing holistic, individualised nursing care, and specialist advice and emotional support to patients and carers facing terminal illness. In return, you'll be part of a hospice that genuinely lives its values — Accountable, Integrity, Compassionate, Trustworthy and Skilled — and invests in your ongoing professional development.

Your Role

• Deliver the highest standards of specialist palliative nursing care — assessing, planning, implementing and evaluating individualised care for allocated patients.
• Provide specialist advice, emotional support and bereavement guidance to patients and their families/carers, referring to specialist or external services where appropriate.
• Communicate effectively with the Clinical Director, the wider multi-professional team and external agencies to coordinate holistic patient care.
• Deal promptly and sensitively with complaints, resolving where possible and escalating to the Senior Nurse in charge as needed.
• Contribute to nursing research, clinical audit and continuous quality improvement, applying findings to practice.
• Participate actively in staff meetings, ward meetings and multi-professional liaison, presenting patients as appropriate.
• Maintain up-to-date knowledge of Fire, Health & Safety and infection control policies, and ensure they are practised correctly.
• Recognise and respond appropriately to stress and anxiety in yourself, colleagues and volunteers.
• Take ownership of your own professional development, keeping skills and knowledge current in line with NMC requirements and your annual performance review.
• Use hospice supplies and resources effectively and economically at all times.
• Complete all mandatory training annually, plus any additional training identified as necessary.
• Act as a positive, professional representative of Willowbrook Hospice at all times, maintaining patient and organisational confidentiality.