CREATIVE SUPPORT SERVICES LTD
Registered Service Manager
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Service Manager
We are seeking an experienced and motivated Service Manager to oversee a portfolio of supported living services across Oxford and Reading, supporting individuals with learning disabilities, mental health needs, and complex needs.
Responsibilities
You will have operational responsibility for a supported living service in Oxford that supports a diverse group of clients, two individuals within this service are currently regulated. You will also oversee four small supported living services in Reading, none of which are currently regulated.
In addition, an exciting new service in Reading was commissioned in July 2026. This presents a fantastic opportunity to lead the mobilisation process, shape the service from the ground up, and oversee its successful launch and ongoing operation.
About The Services
- All five services in Reading are located in close proximity, with three situated next door to one another.
- The portfolio currently delivers approximately 800 commissioned hours per week.
- Your time will be shared across both locations, with an expected presence in Oxford three days per week, and oversight across Reading services alongside this.
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What We're Looking For
We are looking for a confident leader who can:
- Provide strong operational oversight across multiple services
- Support and develop staff teams
- Maintain compliance and quality standards
- Successfully mobilise and commission new services
- Build positive relationships with stakeholders, families, and commissioners
This is an excellent opportunity for a proactive manager who thrives in a dynamic environment and wants to play a key role in developing and expanding high-quality supported living services.
Vacancy Reference Number
93427
Benefits
Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave, and company-paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
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Application Information
Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications.
We can only accept applications from candidates who are located in and eligible to work within the UK - this post will not be open to Sponsorship under the UKVI scheme.
About Creative Support
At Creative Support, we are passionate about developing our people. Through our award-winning Creative Academy, we provide high-quality training and career development opportunities to help colleagues reach their full potential, regardless of their starting point or role. As an Investors in People Platinum organization and an approved centre for nationally recognized qualifications, we are committed to supporting learning, growth, and long-term career progression.
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