Metanoia Institute
Registry Officer
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Job Title: Registry Officer
Location: Ealing, London and remote working
Team: Governance & Compliance
Salary: £30,000
Contract type: Permanent
Hours per week: 35 hours (Full-Time)
Working pattern: Typically Monday to Friday, with some occasional weekend working.
About This Role
You’ll be responsible for administering student records and related processes from registration to graduation for current and future courses offered by the Institute. You’ll administer the Student Finance England (SFE) funding and related processes, including annual course setup, registration and attendance confirmations.
You’ll also be responsible for supporting the implementation of record management procedures, including enrolment, and ensuring adherence to the Institute and validating provider regulations and policies.
What You’ll Need
We’re looking for someone with:
- Demonstrable experience of undertaking administration within higher education (HE) or equivalent.
- Experience of working with a range of office software, ideally Office 365.
- Excellent interpersonal skills, including the ability to deal effectively with students and staff at all levels.
- Excellent planning and organisational skills.
- Excellent oral and written communication skills.
- The ability to work under pressure and prioritise workload.
- The ability to act on your own initiative and work independently while always maintaining a high standard of work.
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Recruitment process
Please Read Through The Following
Registry Officer Job Description
If you feel you have all the necessary experience and skills and align with our values and mission, apply using our online Application Form.
The hiring manager will then assess what you’ve written against the job role and person specification requirements, and you’ll be advised if you’ve been invited to the next stage of the process.
Closing date
Please apply by 23:59 on 8 October 2026.
Indicative timeline
Interviews are currently scheduled for week commencing 19 October 2026 and will be held in person at our Ealing site.
Commitment to equity, diversity, inclusion and belonging
As an organisation founded with social justice at its core, we welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We believe that when we work together, we can enable change and make things happen, and we do this by encouraging all our colleagues to be their true self in the workplace. We learn from each other to create an inclusive organisation.
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Final considerations
As a UK based Institute all our roles are based within the UK, so you’ll need to have the right to work in the UK and be able to provide proof. Unfortunately, we’re unable to offer any visa sponsorship.
We know that Artificial Intelligence (AI) is becoming part of daily life and you may want to use it to help you format your application. While AI can be a powerful enabler, and we’re open to you using it to apply for roles with us, we ask you to ensure anything you submit truly represents your capabilities and viewpoint. We value honesty, integrity and creativity and want to understand what you’ll uniquely bring to our team.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.
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