Cardiff Metropolitan University
Registry Officer
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At Cardiff Met
At Cardiff Met, we’re committed to delivering an outstanding student experience through high-quality services, innovative systems, and accurate data. Registry Services sits at the heart of the University, supporting students throughout their entire journey - from enrolment through to graduation, ensuring the integrity of the information that underpins everything we do.
As a Registry Officer (Enrolment, Data Management and Systems)
As a Registry Officer (Enrolment, Data Management and Systems), you’ll join a collaborative and customer-focused team responsible for student enrolment, student funding administration, and the quality of student record data across the University. You’ll play a vital role in supporting students, colleagues, and stakeholders, helping to ensure our systems and processes are accurate, efficient, and compliant.
You’ll work within an innovative Registry Services team that provides essential academic and student administration support across the student lifecycle, contributing directly to the delivery of an exceptional student experience.
You’ll Play a Key Role By
- Supporting student enrolment processes and providing specialist administrative and systems support across the University.
- Working with the Student Loans Company to ensure accurate and timely registration, attendance confirmations, and funding-related transactions.
- Managing and maintaining student record data, ensuring high standards of data quality, accuracy, and compliance.
- Producing, analysing, and interpreting data and statistical reports to support operational and strategic decision-making.
- Supporting the development and improvement of systems, processes, and data quality controls across Registry Services.
- Providing expert guidance to Schools and Professional Services colleagues on enrolment processes, student records, and best practice.
- Delivering excellent customer service by responding professionally and efficiently to student and stakeholder enquiries throughout the student lifecycle.
- Supporting the planning and delivery of enrolment-related activities and events, helping to ensure a smooth and positive experience for students.
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This is a 6-month fixed term position, from October 2026 - March 2027.
What You’ll Bring
Using your experience with complex information systems and databases, you'll analyse data with confidence, producing accurate reports, spotting trends, and identifying opportunities to improve data quality.
You’ll be an enthusiastic, friendly, and highly organised team player with a passion for delivering excellent service. You’ll enjoy working with data and systems, have a keen eye for detail, and be confident communicating with a wide range of stakeholders.
Additionally, You’ll Bring
- Excellent written, verbal, and numerical communication skills.
- Strong organisational skills and the ability to prioritise workloads and meet deadlines.
- Good ICT skills, including Microsoft Office applications such as Word and Excel.
- The ability to build effective working relationships and communicate confidently with students, academic colleagues, and professional services staff.
- A high level of accuracy, attention to detail, and commitment to maintaining data integrity.
- The ability to work independently, use initiative, and respond professionally to changing priorities.
Experience within Higher Education, knowledge of Student Loans Company processes, or familiarity with student record systems would be advantageous, but most importantly, you'll share our commitment to supporting students and delivering excellent services.
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Why join Cardiff Metropolitan University?
We are a values-based University. We are proud of our culture, and we are there for our people. Our community spirit is the golden thread that underpins our values and behaviours. We support and embrace inclusion that enables everyone to feel respected and able to perform at their best. By joining our University, you'll find yourself in a unique environment where a wealth of knowledge and resources are readily available, supporting you with your career development.
We Offer Excellent Benefits Such As
- Annual leave of 25 days, rising to 30 days after 1 year’s service, plus 12 bank holiday / concessionary days (pro rata if part time).
- Membership of the Local Government Pension Scheme with generous contributions.
- Excellent family friendly policies - take a look on our Policy Hub page.
- Opportunities to learn and develop your skills with access to library and digital services facilities.
- Excellent sports and fitness facilities with subsidised membership.
- Free family access to our independent specialist wellbeing support provider, Health Assured.
Contact us
For more information about the role, please contact Emma Barry on ELBarry@cardiffmet.ac.uk.
All applications must be submitted online.
The person specification will be used as a tool for shortlisting; so please make sure you use this information when writing your application. You can find useful hints and tips about how to apply by visiting our Application Guidance page.
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