United Utilities
Regulatory Analyst

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Salary - 51233
Work Type - Hybrid
Job Location - Lingley Mere (UU), Lingley Green Avenue, Great Sankey, Warrington, WA5 3LP
Role Type - Permanent
Employment Type - Full Time
Working Hours - 37.0 Hours per Week
United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.
We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.
We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.
We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.
Benefits
- A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
- A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
- Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
- A comprehensive healthcare plan through our company-funded scheme
- MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
- Best Doctors
- Salary Finance
- Wealth at Work courses
- Deals and discounts
- EVolve Car Scheme
- Employee Assistance Plan
- Mental health first aiders
- ShareBuy
- MORE Choices flexible benefits
- Enhanced parental leave schemes
About The Role:
As a Regulatory Analyst within the Drinking Water Safety Plan team you’ll play a key role in protecting public health and supporting regulatory compliance by identifying, assessing and managing drinking water quality risks. Key responsibilities include:
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- Risk Identification: Undertake structured risk assessments to identify actual and potential water quality risks throughout the drinking water supply system, from source to customer tap.
- Action Planning: Work collaboratively with operational and functional teams to develop, agree and monitor action plans that effectively mitigate identified risks.
- Regulatory Reporting: Support the preparation, quality assurance and submission of reports and information to regulatory bodies, primarily the Drinking Water Inspectorate (DWI).
- Regulatory Compliance: Ensure Drinking Water Safety Plans remain aligned with the Water Supply (Water Quality) Regulations and associated regulatory requirements.
- Continuous Improvement: Contribute to the ongoing development and enhancement of Drinking Water Safety Plans, driving improvements that reduce regulatory risk, protect public health and strengthen water quality resilience.
What You Will Be Doing:
- Manage and strengthen the company’s statutory relationship with the Drinking Water Inspectorate (DWI), particularly in relation to Drinking Water Safety Plans (DWSPs), while providing expert regulatory support to the DWSP Manager, senior leaders and Board-level stakeholders.
- Lead Drinking Water Safety Plan risk assessments across the entire water supply chain (source to tap), identifying, assessing, prioritising and managing existing and emerging water quality risks.
- Work with operational and technical teams to develop and implement action plans that reduce risk, improve resilience and prevent regulatory non-compliance, while driving continuous improvements to DWSP processes, systems and ways of working.
- Ensure compliance with the Water Supply (Water Quality) Regulations and the Water Undertakers (Information) Direction, including maintaining Regulation 27 risk assessments, coordinating accurate and timely Regulation 28 submissions to the DWI, and monitoring delivery of DWI commitments.
- Track, analyse and communicate unacceptable risks to governance and performance groups, providing assurance on progress and supporting informed decision-making through effective risk management and regulatory reporting.
- Act as the business’s DWSP subject matter expert by providing guidance on regulatory requirements, monitoring regulatory developments and industry best practice, identifying opportunities to improve compliance, operational performance and water quality outcomes, and participating in an out-of-hours rota to support water quality and regulatory incidents.


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What We Are Looking For:
Qualifications & Experience
- Hold a degree in a scientific discipline or equivalent experience within the water industry
- Strong scientific knowledge with an understanding of drinking water quality, public health and DWI regulatory matters.
Skills & Competencies
- Excellent communication and presentation skills, with the ability to influence a wide range of stakeholders, including regulators.
- Strong analytical and problem-solving skills, with the ability to interpret data and identify effective solutions.
- Well-organised, with the ability to manage competing priorities and meet challenging regulatory deadlines.
- A practical and proactive approach to resolving complex issues with the ability to build relationships, influence decision-making and drive successful outcomes.
Technical Knowledge
- Good understanding of Drinking Water Safety Plans and source-to-tap water supply operations with knowledge of public health risks associated with drinking water and relevant regulatory requirements.
- Understanding of water industry operations and environmental regulatory frameworks with awareness of capital investment processes and regulatory enforcement considerations.
Digital & Analytical Skills
- Proficient in using data, information systems and analytical tools to support decision-making and regulatory reporting.
- Experience of working with databases and using data to identify trends, risks and improvement opportunities.
We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.
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