Your responsibilities:

• Conducting assessment activities to ensure Licensees are compliant with the conditions of their licence.
• Conducting assessment activities to ensure applicants are suitable to be licensed for gambling activities.
• Providing support to colleagues conducting complex compliance activities.
• Escalating matters of non-compliance/illegal activities with clear recommendations.
• Reviewing data/intelligence to identify risk or non-compliance.
• Gathering evidence and making enquiries around any illegal gambling activity.
• Report writing to support decisions on regulatory/criminal cases.
• Coordinating and assisting in the delivery of regulatory and criminal cases.
• Preparing files for regulatory panels, criminal cases and Commissioner steers.
• Recording information and activities within our case management systems to the required standard and deadlines.
• Drafting and sending correspondence, reports and updates.
• Acting as a first point of contact for licensees and external stakeholders.
• Arranging and attending meetings and interviews, making notes and providing general support for internal or external meetings.
• Safeguarding confidentiality at all times due to access to highly confidential and sensitive information.
• Gaining and maintaining knowledge around our approach to regulation and having general knowledge of the Gambling Act 2005 and the licence Conditions and codes of practice applicable to our Licensees.
• Gaining and maintaining knowledge around the Commission’s policies and procedures.

Holders of this role will be prohibited from participating in any National Lottery products or services.

What we’re looking for:

Essential criteria:

• Strong organisational, planning and prioritisation skills.
• Good working knowledge of Word, Excel, Outlook and using databases.
• Strong written and communication skills, especially an ability to review and summarise information/documents.
• Ability to work collaboratively when required but also able to progress allocated tasks with minimal supervision.

Your application:

To apply for this position, please see the Gambling Commission careers website.

The Gambling Commission have an anonymised recruitment process, so you should not attach a CV to your application. Instead, application questions will ask you to evidence how your personal skills, qualities and experience match the essential criteria for the role.

The selection process for this vacancy will be comprised of an in-person interview consisting of competency and technical questions. To prepare for your interview, please familiarise yourself with the STAR technique for answering interview questions.

The closing date for this role is midnight on 8th September 2026.

Interviews are expected to be held week commencing 21st September 2026.

Please ensure you have the right to work in the UK before applying as we are unable to provide visa sponsorship.

Incomplete applications will be discounted from shortlisting. Please ensure your application is fully completed and submitted before logging out of your account.

About us:

The Gambling Commission is the regulatory authority responsible for overseeing and regulating gambling activities in the United Kingdom. Our primary role is to ensure that gambling is conducted fairly, openly, and free from crime, while also protecting vulnerable individuals from harm.