Reinsurance Broker Support Apprenticeship

Howden UK Group Limited
Location: London (EC3A 5AF)
Closing Date: Friday 13 November 2026
Posted on: 9 October 2026

Summary

Howden Re works with insurance companies around the world to help them manage risk. As a Broker Support Apprentice, you'll play an important role behind the scenes, helping teams stay organised, maintaining accurate records, supporting projects, and preparing reports while building valuable business, communication, and problem-solving skills.

Wage: £28,000 a year
Training Course: Insurance practitioner (level 3)
Hours: Monday to Friday, 9.00am to 5:30pm. 37 hours 30 minutes a week
Start Date: Monday 13 September 2027
Duration: 1 year 6 months
Positions Available: 4

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Learn how reinsurance solutions support insurance companies manage risk.
• Support the team with day-to-day tasks that help the business run smoothly.
• Use your attention to detail skills to make sure client records are accurate and kept up to date.
• Support the administration of insurance policies and contracts, including updating records and processing documentation changes.
• Support projects, carry out data checks, and help improve the way we work.
• Collaborate with colleagues across the business to ensure day-to-day activities run smoothly and we are delivering exceptional service to our clients.
• Help prepare reports that show how the business is performing, using information such as income, budgets, and team results.

Where you'll work

1 Creechurch Place
London EC3A 5AF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training Provider: WISER ACADEMY LIMITED
Training Course: Insurance practitioner (level 3)

What you'll learn

• Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
• Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision, or a referral.
• Analyse data to make evidence-based decisions.
• Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
• Apply appropriate method of communication for audience and circumstances.
• Records, verifies, maintains, and where appropriate, shares information.
• Compliant with relevant governance, policies, and procedures.
• Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
• Balances competing priorities in order to meet deadlines.
• Builds and maintains positive relationships.
• Work as part of a team to help achieve results.
• Identify potential claims fraud and determine the correct action to prevent loss.
• Manage insurance claims and/or payments within the limits of responsibility in line with policies and procedures.
• Identify and manage insurance risks within the limits of responsibility in line with policies and procedures.
• Recommend insurance and premiums decisions within the limits of responsibility and in line with organisational policies and procedures.
• Gather and interpret relevant information to provide a return on insurance decisions.
• Match client’s needs with available insurance products and services.
• Optimises the potential return on insurance decisions within the scope of own role by identifying and positioning the client’s case with the insurer.
• Achieve desired business outcomes within own area of insurance responsibility, in line with the organisation's commercial aims and objectives.
• Identify information from a range of sources to determine an appropriate course of action including a recommendation, a decision, or a referral.
• Analyse data to make evidence-based decisions.
• Apply organisational quality assurance policies and procedures in their role and within the limits of own authority.
• Apply appropriate method of communication for audience and circumstances.
• Records, verifies, maintains, and where appropriate, shares information.
• Compliant with relevant governance, policies, and procedures.
• Identify work with stakeholders and creates and maintains a network of stakeholders needed to undertake casework effectively and to conclusion.
• Balances competing priorities in order to meet deadlines.
• Builds and maintains positive relationships.
• Work as part of a team to help achieve results.