Hiscox
Reinsurance Claims Underwriter
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Job Type: Permanent
Build a brilliant future with Hiscox
About Hiscox Re & ILS
Hiscox Re & ILS is the reinsurance and insurance-linked securities business of the Hiscox Group, providing innovative reinsurance and third-party capital solutions.
The Opportunity
Join a high-performing reinsurance claims team responsible for handling complex treaty claims, supporting business initiatives, catastrophe reviews, reserving activities and market relationships.
Technical Skills
- Reinsurance claims handling and administration
- Inward treaty reinsurance claims handling
- Property, Casualty and Specialty Treaty claims knowledge
- Complex claims management and resolution
- Coverage analysis and policy interpretation
- Coverage eligibility assessment
- Reserving and financial exposure assessment
- Claims reserving and risk flag management
- Large loss and catastrophe claims management
- Catastrophe loss review and analysis
- Claims investigation and evaluation
- Claims payment and settlement calculations
- Authority-based claims decision making and referral management
- Portfolio and claims trend analysis
- Reporting, documentation and data interpretation
- Operational workflow management
- Proficiency in Microsoft Office (Excel, Word, PowerPoint)
Analytical & Commercial Skills
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- Strong analytical thinking
- Sound commercial judgement
- Financial acumen
- Problem-solving capability
- Risk assessment and decision-making
- Exposure evaluation and loss impact assessment
- Data-driven decision making
- Portfolio performance analysis
- Commercial negotiation and settlement assessment
- Strategic thinking and business awareness
- Attention to detail
- Ability to interpret complex information and make recommendations
Relationship & Communication Skills
- Excellent written communication
- Strong verbal communication
- Stakeholder management
- Broker, client and cedant relationship management
- Cross-functional collaboration with Underwriting, Actuarial, Finance and Operations
- Market relationship development
- Ability to influence and collaborate effectively
- Technical guidance and knowledge sharing
- Presentation and reporting skills
- Ability to communicate complex claims matters clearly
- Customer-focused approach
Personal Attributes
- Proactive and self-motivated
- Strong organisational skills
- Ability to prioritise competing demands
- Team player with a collaborative mindset
- Adaptable and resilient
- Strong ownership and accountability
- Continuous improvement mindset
- Continuous learning mindset
- Ability to work independently and collaboratively
- Curiosity and willingness to develop expertise
- Commitment to exceptional service
- High levels of professionalism and integrity
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Preferred Qualifications & Additional Expertise
- ACII, CPCU, ARe, AIC or equivalent professional qualification
- University degree or equivalent experience
- Knowledge of Letters of Credit (LOCs) and collateral management
- Experience with Tableau, Power BI or similar analytics tools
- Experience supporting claims projects and business initiatives
- Process improvement and operational transformation experience
- Exposure to catastrophe modelling and large-loss reviews
- Experience within Lloyd’s and international reinsurance markets
Why Join Hiscox?
Hiscox is recognised for underwriting excellence, innovation and empowering talented people to make decisions and build market-leading expertise.
Hybrid Working
This role offers a hybrid working environment balancing office collaboration and remote working.
Career Development
Professional qualifications, mentoring, technical training, leadership development and global market exposure are supported.
Diversity, Equity & Inclusion
Hiscox is committed to an inclusive workplace where diverse perspectives are welcomed and valued.
Work with amazing people and be part of a unique culture
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