Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. Since 1841, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

Role Overview

As a Relationship Manager, you'll partner with leading financial services organisations to help them solve complex business challenges through data, analytics, and technology solutions. Working across both new and existing accounts, you'll build trusted client relationships, identify growth opportunities, and drive revenue through renewals, cross-sell and upsell initiatives. You'll act as a strategic advisor, leveraging technology and industry expertise to deliver meaningful outcomes for customers and support their long-term success.

Key Responsibilities

• Fulfill the role of trusted advisor on Dun & Bradstreet solutions through the development of strong, positive relationships with clients, through strategic conversations to understand organizational business objectives and goals.
• Maintain and grow revenue stream through successful renewal of existing business.
• Strong motivation and drive to work proactively to develop customer base both on existing as well as the defined prospect accounts.
• New account development and/or expanding existing accounts through cross-sell and up-sell of new opportunities within an established portfolio of clients working closely with Solutions Sales.
• Carry out regular account management activity to “Protect” existing accounts. Proactively identify accounts at risk of churn and implement retention strategies.
• End-to-end accountability for driving the negotiation, contracting, and approval processes.
• Navigate deal management and negotiation including alignment of multiple decision makers, products or funding sources.
• Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives.
• Ensure compliance with all business initiatives.
• Maintain consistent and accurate data in relevant CRM software (e.g. SFDC) and other sales tools to support territory, account planning and forecasting.
• Collaborate with Client Success and increase retention rates through business reviews and win-back campaigns.