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HCLTech

Release Engineer

London
Posted about 20 hours ago
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HCL is a $11 billion leading global technology enterprise consisting of over 200,000 professionals operating from 52 countries. Founded in 1976, HCL is one of India's original IT garage start-ups. For more on HCL, please visit www.hcl.com.

Job Role

Job Role: Release Operations Engineer
Work Location: London, UK
Mode of Hiring: Permanent

Job Description

Role: First point of contact for web tier code releases. They monitor the continuous push pipeline, triage breakages, perform routine remediation, manage release scheduling, and escalate complex issues.

Job Summary

  • Release Monitoring:
    • Continuously monitor pipeline health via FlightDeck and Conveyor
    • Track build progress and test signals
    • Acknowledge alerts within 15 minutes
    • Keep pushctl updated

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  • Triage & Classification:

    • Investigate failures by reading logs and exceptions
    • Classify as infrastructure/product/capacity/flaky
    • Compare against historical runs to identify patterns

  • Remediation:

    • Execute standard remediation steps per runbook
    • Include retrying failed steps and skipping documented flaky tests

  • Release Schedule Management:

    • Stay aware of upstream dependencies (drain testing, HHVM builds, config pushes)
    • Coordinate around code freezes and maintenance windows
    • Flag release drift early

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  • Runbook Maintenance:

    • Keep runbooks current as failure patterns evolve
    • Document new remediation steps
    • Flag gaps to L3

  • Rollback Readiness:

    • Maintain awareness of rollback procedures
    • Ensure rollback paths are clear before high-risk releases proceed

  • Reporting & Analysis:

    • Produce structured shift handoff reports
    • Prepare daily/weekly on-call summaries
    • Surface recurring trends to L3

  • Escalation:

    • Escalate infrastructure-level issues to Tree Hugger (L2) with full context:
      • Timeline
      • Logs reviewed
      • Classification
      • Actions taken
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Skills

Release Management
Pipeline Monitoring
Triage & Classification
Remediation
Runbook Maintenance
Rollback Procedures
Incident Escalation
Reporting & Analysis
Continuous Integration
Continuous Deployment

Location

London, England, United Kingdom

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