Birmingham Hospice
Relief Assistant Shop Manager
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RELIEF ASSISTANT SHOP MANAGER (RASM)
PART-TIME
Solihull
Hours: 22.5 per week
Closing Date: Monday 19th October 2026
Salary: £14,911.20 ( £24,852 full time equivalent)
Join Our Award-Winning Charity Retail Team at Birmingham Hospice!
Are you a motivated, organised individual looking for a meaningful new challenge? Do you want to be part of something truly special — where every shift helps make a real difference? We’re proud to be UK Charity Shop of the Year 2024/25, and we’re looking for a Relief Assistant Shop Manager (RASM) to join our dynamic retail team at our Solihull shop. Our shops play a vital role in raising funds to support compassionate end-of-life care for patients and families across Birmingham and Solihull.
Why Join Us?
At Birmingham Hospice, our charity shops are more than just retail spaces — they’re community hubs powered by generosity, kindness, and purpose. Every donated item and every sale helps us provide specialist care to those who need it most.
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As a Relief Assistant Shop Manager, you’ll be a key part of this mission, stepping in to support our shops across Solihull and surrounding areas when needed. Whether you’re covering holidays or lending a hand during busy periods, your contribution will help keep our shops thriving.
What You’ll Be Doing:
- Supporting and stepping in for Shop Managers to keep daily operations running smoothly
- Leading and motivating volunteers to create a welcoming, high-performing shop environment
- Maximising sales and donations to meet income targets
- Helping with sorting, pricing, and displaying donated goods to showcase their value
- Delivering outstanding customer service to every donor and shopper
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We’ll provide all the training you need — what matters most is your enthusiasm, reliability, and drive to make a difference.
What You’ll Gain:
- Generous benefits package including enhanced annual leave and retail discount schemes
- The chance to develop new skills and grow your confidence
- The satisfaction of knowing your work directly supports local families
- A supportive, friendly team that values your contribution
Join Birmingham Hospice and help us turn second-hand treasures into first-class care.
For an informal chat about this role please contact Simon Mitchell, Regional Retail Manager at: simon.mitchell@birminghamhospice.org.uk
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