Carlisle Support Services
Relief Security Officer
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Job Introduction
Security Officer — Olympia London
Front of House
Estate & Public Realm
Logistics
Events
Be part of one of London's most ambitious regeneration projects.
Olympia is undergoing a £1.3 billion transformation — turning this iconic London landmark into a destination for the remarkable and the extraordinary. Think British Airways ARC (a 3,800-capacity live music venue with AEG Presents), the British Airways Theatre (London's largest purpose-built theatre in almost 50 years), hotels with citizenM and Hyatt Regency, 30 restaurants and bars, a boutique gym with 1Rebel, and a brand-new co-educational senior school — all alongside Olympia's existing heritage halls.
As a Security Officer at Olympia, you'll be part of a single team trusted to keep the whole estate safe — whether that's welcoming people at the front door, patrolling the public realm and event spaces, or securing the loading bay and logistics operation. You'll receive training to ensure you can perform confidently in any area you're deployed. As part of the role, flexibility is essential, and you'll support the operational needs of the business by working across different areas as required.
Pay Rate
£15.00 per hour
Contract Type
Casual/relief
Shift Pattern
Ad-hoc
12 hour shifts
Days and Nights
Why You'll Love Working Here
- £15.00 per hour
- Get paid as you earn — flexible financial support with instant access to earned and authorised wages
- We invest in you — full induction, ongoing training, and structured career development
- Fully funded SIA top-up training delivered by our own in-house trainers
- Quality kit and uniform so you're comfortable and equipped to do the job well
- Employee Assistance Programme supporting your mental, physical, and emotional wellbeing
- Refer a Friend Scheme — earn £100 for every person you refer who joins us
- Long service and recognition awards celebrating your achievements
- Genuine variety — no two shifts are the same, and you'll build a broader skill set than a single-site role would give you
The Role
This role is about more than just security — it's about making a difference across one of London's most exciting developments. All Security Officers at Olympia are recruited under a single role and cross-trained across the estate, so you'll build skills that go well beyond one location or one type of duty.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
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No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Depending on the shift, that might mean staffing a reception desk, patrolling event spaces and the public realm, or securing the loading bay and logistics operation. Deployment is decided by the operational needs of the day.
If you're looking for a single, fixed post with no variation, this role won't be the right fit. If you enjoy variety, want to build a wider range of experience, and are happy to go where you're needed on the day, you'll get far more out of this role than a single-site position could offer.
What You'll Be Doing
Front of House & Reception
- Access & Verification — controlling entry for authorised personnel, contractors, and pre-registered visitors; verifying credentials via access control and visitor management systems
- Professional Presence — maintaining a discreet yet authoritative presence aligned with high-profile tenant expectations
- Vigilance — watching for suspicious behaviour, tailgating, or unauthorised deliveries; reporting anomalies to the Control Room
Estate & Public Realm
- Event & Crowd Support — supporting events, managing visitor flows, and providing a visible, reassuring presence across the wider estate
- Patrol & Monitoring — patrolling public realm and event spaces, using CCTV and direct observation to spot and report issues early
- Incident Response — responding calmly and professionally to incidents, from lost property to medical emergencies and evacuations
Logistics & Loading Bay
- Access & Vehicle Screening — controlling vehicular access; verifying credentials, manifests, and vehicle details via ANPR and access control systems
- Goods-In and Goods-Out Security — overseeing secure movement of goods and watching for tampering, theft, or suspicious packages
- Documentation — logging vehicle entries, deliveries, and inspections; completing incident reports and handovers
Across All Areas
- Emergency Response — acting as a point of contact during fire alarms, evacuations, or lockdowns
- Coordination — liaising with tenants, contractors, and the Control Room; maintaining accurate logs; communicating clearly via radio and phone
- Compliance — operating within SIA licensing conditions, GDPR, and Olympia's safeguarding policies
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What We're Looking For
- A valid SIA Door Supervisor licence (Essential)
- SIA CCTV licence (ideal, not essential)
- 5 years' checkable work and address history (Essential)
- At least 18 years old (SIA licensing requirement)
- Able to work flexible shifts, including days, nights, evenings, and weekends
- Willingness to be deployed across front of house, estate/public realm, and logistics duties as required
- A calm head under pressure and a genuine people person
- Someone punctual, professional, and ready to learn
Experience across settings like reception, events, corporate, retail, or loading bay/logistics is a bonus, as is a FREC 3 certification — but not essential. Previous security experience is important, but your enthusiasm, adaptability, and willingness to learn matter just as much. We'll provide all the training and support you need to thrive across every area of the role.
About Us
Carlisle Support Services works with some of the UK's most recognisable brands and venues, including Tottenham Hotspur Stadium, Jaguar Land Rover, Tesco, and BBC Studioworks. With over 5,000 colleagues across the UK, we deliver security, events, cleaning, and facilities management services nationwide — and we welcome applications from parents returning to work, career changers, and anyone passionate about making a difference.
We're committed to a diverse, inclusive workplace where everyone is judged on merit and ability, and where fairness, dignity, and respect come first.
No two days are the same. If you're looking for a genuinely varied security role — moving between front of house, the public realm, and logistics, right at the centre of one of London's most exciting developments — this could be exactly what you're after.
Apply today and become part of the Carlisle team supporting Olympia.
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Jessica, London
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