Mitie Cleaning & Hygiene Services
Relief Security Officer
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Role Overview
Vacancy – Relief Security Officer (DS & CCTV Licence Required)
Location: Various TfL Sites (Relief Team)
Position: Relief Security Officer
Contract: 36 Hours per Week (Guaranteed)
Shift Pattern: Monday to Sunday, Days, Nights, Weekends and Bank Holidays as required
Shift Times: Various shift patterns and start/finish times depending on site operational requirements
Hourly Rate: £14.80 per hour (Paid Breaks)
Overtime: Available
Benefits
- Free travel on London Transport (non-contractual)
- Pension scheme
- Employee share scheme
- Access to online GP services
- Discounts for shopping, cinema, and more
- Paid holidays
- Friendly and supportive team environment
- Training and career development opportunities
- Opportunities for progression within Mitie
- Overtime opportunities
Role Overview
As a Relief Security Officer, you will provide security cover across multiple sites, supporting operational requirements and ensuring the highest standards of safety, security, and customer service. You will be required to work flexibly across days, nights, weekends, and bank holidays, adapting to the needs of the business.
Key Responsibilities
- Deliver excellent customer service at all times.
- Provide security cover across various locations as required.
- Conduct internal and external patrols.
- Monitor and operate CCTV systems.
- Control access and egress of staff, visitors, and contractors.
- Report and respond to incidents, emergencies, and security breaches.
- Complete accurate incident reports and documentation.
- Ensure compliance with Assignment Instructions (AIs), SOPs, Risk Assessments, and company policies.
- Liaise with site management, control room staff, emergency services, and stakeholders.
- Assist with investigations when required.
- Maintain a professional appearance and conduct at all times.
- Attend training and development courses as directed.
About You
- Previous security experience in a customer-facing environment.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Reliable, flexible, and adaptable to changing operational needs.
- Strong problem-solving skills and ability to remain calm under pressure.
- Professional appearance and positive attitude.
- Good IT skills, including Microsoft Word and Excel.
- Physically fit to undertake patrols and operational duties.
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Requirements
Essential
- Valid SIA Door Supervisor (DS) Licence.
- Valid SIA CCTV Licence.
- Previous security experience.
- Flexible to work days, nights, weekends, and bank holidays.
- Full UK right to work.
- Ability to travel across multiple locations.
- Police Vetting (NPPV1 / CTC) must be successfully completed within 3 months of employment where required.
Desirable
- Experience within corporate, transport, public sector, or high-profile environments.
- Experience working in a Security Control Room.
- First Aid qualification.
- CCTV monitoring experience.
Existing Mitie Colleagues
Please ensure that you discuss your application with your current line manager before formally applying.
Internal job moves are subject to the standard terms and conditions of the advertised role. Enhanced terms cannot be honoured.
Why Join Mitie?
Mitie is one of the UK's leading facilities management companies, supporting some of the country's most high-profile and critical environments. We offer excellent training, career progression opportunities, and the chance to be part of a professional team committed to delivering exceptional security services.
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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