Green Light PBS Ltd
Relief Workforce and Rostering Coordinator
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Relief Workforce and Rostering Coordinator
Salary
£30,000 per annum
Contract
Full-time, Permanent
Location
Cornwall, UK
Are you an organised, proactive person who can bring people, plans, and information together?
Join Green Light as our Relief Workforce and Rostering Coordinator and help ensure the right people are in the right place at the right time.
At Green Light, we support adults with learning disabilities and autism across Cornwall. Good workforce coordination is about more than filling a gap. It helps the people we support see familiar faces and receive safe, consistent support in their homes.
As a Relief Workforce and Rostering Coordinator, you’ll coordinate our Relief workforce, oversee key pre-employment checks, and help managers respond to staffing gaps. You’ll report to the Director of Services while working closely with registered managers across our residential homes.
A Day as Relief Workforce and Rostering Coordinator
As the Relief Workforce and Rostering Coordinator, no two days are identical. You will act as the central operational hub for our relief team, balancing immediate scheduling needs with long-term workforce consistency.
You will combine careful data administration with warm, supportive contact—ensuring our relief team members feel valued, properly inducted, and ready to deliver high-quality care.
Key Responsibilities
- Coordinating cover: Maintain an accurate picture of staffing gaps and Relief availability. Work with managers to consider permanent employees first, then Relief workers, and authorised agency cover when necessary.
- Supporting Relief workers: Coordinate availability, hold 6-week check-ins, 12-week reviews, and conduct return-to-work interviews following sickness absence.
- Overseeing compliance: Process Enhanced DBS applications, verify Right to Work documents, and monitor visa expiry dates to keep records clear, compliant, and safe in accordance with Skills for Care guidelines.
- Building familiarity: Proactively arrange home inductions, orientation, and shadow shifts so Relief workers can safely support people across multiple homes.
- Keeping arrangements safe: Match workers to appropriate homes based on training, competence, familiarity, and risk assessments.
- Helping us plan ahead: Share trends on recurring gaps and workforce pressures to support long-term recruitment and operational planning.
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What We’re Looking For
- Experience in rostering, workforce coordination, or scheduling (including Relief or agency workers).
- Ability to organise competing priorities, remain calm during schedule changes, and build positive relationships.
- Experience administering Enhanced DBS checks, verifying Right to Work documents, and a valid UK driving licence with access to a vehicle.
- Confidence with digital systems, careful handling of confidential data, and strong communication skills.
- Experience in adult social care or using RotaCloud and Google Workspace is an advantage.
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What We Offer
- Competitive salary of £30,000 per annum with permanent stability.
- A supportive team culture guided by empathy, integrity, and empowerment.
- Comprehensive onboarding and ongoing professional development opportunities.
- The chance to make a direct impact on the quality of life for adults with autism and learning disabilities in Cornwall.
Why Join Green Light?
Your work as Relief Workforce and Rostering Coordinator directly impacts the consistency of care individuals experience in their homes. You’ll join a team guided by empathy, integrity, and empowerment, where thoughtful coordination makes a genuine difference. If you would like to help us bring the right people together to support individuals in our care, we would love to hear from you.
Purpose
Coordinate Green Light’s Relief workforce, staffing cover and compliance checks across our Cornwall homes.
Reports To
Director of Services
Location
Cornwall, UK
Additional Benefits
- 33 days annual leave (pro-rata)
- Access to Blue Light Card and discounts
- Upon successful completion of 6-month probation: service-related sick pay, Life Assurance, and Simply Health Plan!
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