Alchemy Global Talent Solutions
Relocation Consultant
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Relocation & Destination Services Consultant
Our client, a highly reputable relocation service provider, is seeking a Relocation & Destination Services Consultant.
We are looking for an experienced DSP relocation expert with strong tenancy & lettings experience to handle relocation services for clients and serve as the primary point of coordination for UK Destination Services.
Hybrid working is available in this role (3x a week in office).
Responsibilities
- Acting as the primary touchpoint for coordinating relocation services.
- Directly in charge of overseeing and negotiating tenancies for the assignee.
- Manage all Relocation related tasks, such as home search, and property services including tenancy management, lease negotiation, lettings, cleaners, inventory clerks, landlord agents, and dilapidations negotiation.
- Manage the caseload for relocations and ensure customers receive regular updates and follow-ups.
- To advise and oversee all clients' relocation and destination services, including property services like tenancy management and lettings.
- Schedule property check-in and check-out times with the inventory clerk and landlord's representative.
- Provide ongoing guidance and support to both clients and relocating employees.
- Prepare ongoing status reports in accordance with client needs.
- Assess operational effectiveness and recommend process improvements as necessary.
- Review and authorise supplier invoices and invoice correctly for client engagement.
- Establish, develop, and maintain a working relationship with transferring (relocating) employee and client HR.
- Execute the pre-assignment briefing and assessment of the client relocation policy as necessary.
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- Solid knowledge and experience in Tenant Management, Lettings, and UK Property Services.
- Previous Relocation, Destination Services, and/or UK Property sector experience.
- Being bilingual is advantageous but not essential.
- Exemplary client service abilities.
- Must be very organized and able to multi-task.
- Good written and verbal communication skills.
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Jessica, London
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