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Remote Service Engineer
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Remote Service Engineer
Remote | £28,000–£33,000 Basic + OEM Training + Benefits | Immediate Start
Are you working in engineering, maintenance, technical support or field service and looking for a new opportunity?
Or perhaps you have some mechanical or electrical knowledge and would like to move into a remote technical support role?
One of our clients is looking for a Remote Service Engineer to join their established team within the food processing and engineering industry.
This is a great opportunity for someone with a practical or technical background who enjoys solving problems, helping people and learning how machinery works.
Full training on the company's equipment and systems will be provided.
The Role
As a Remote Service Engineer, you will provide technical support to customers and engineers by telephone and remotely.
You will listen to the problem, use your existing knowledge to help diagnose faults and provide practical troubleshooting support.
You don't need to be an expert in every area. The client will provide training to help you understand their equipment and systems.
What You'll Be Doing
- Providing technical support to customers and engineers by phone
- Helping diagnose mechanical and electrical faults
- Troubleshooting problems with machinery and equipment
- Asking questions to understand technical issues
- Providing guidance to customers and engineers
- Recording support requests and updating relevant information
- Learning about the company's products and equipment
- Working with the wider technical team when additional support is required
- Providing friendly and professional customer service
- Completing training on the company's equipment and systems
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What We're Looking For
You don't need to have worked in a remote service role before.
We are interested in people who have some technical, engineering or practical experience and are willing to learn.
You may have experience as a:
- Field Service Engineer
- Service Engineer
- Maintenance Engineer
- Mechanical Engineer
- Electrical Engineer
- Engineering Technician
- Maintenance Technician
- Technical Support Engineer
- Workshop Engineer
- Production Engineer
- Engineering Assistant
- Junior Engineer
You could also be someone with practical engineering experience who is looking for a change from hands-on or field-based work.
Skills & Experience
Ideally, you will have:
- Some knowledge of mechanical or electrical engineering
- An interest in machinery, equipment or technical products
- Good problem-solving skills
- Basic computer skills
- Good communication skills
- A willingness to learn
- A practical approach to resolving problems
- Good attention to detail
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Previous experience in food processing equipment is not essential.
Experience with machinery such as conveyors, slicers, automated equipment or manufacturing machinery would be useful, but training will be provided.
Why Apply?
- £28,000–£33,000 basic salary
- Fully remote working
- OEM training provided
- Immediate start available
- Established and supportive business
- Technical training provided
- Opportunity to use your existing engineering knowledge in a remote environment
- Work with specialist food processing equipment
- Full-time position
Apply Now
If you have basic mechanical or electrical knowledge, enjoy solving problems and would like to move into a remote technical role, we'd like to hear from you.
You don't need to have all the experience listed above. If you have the right attitude, some relevant technical knowledge and are willing to learn, we encourage you to apply.
Apply today for immediate consideration.
We aim to respond to applicants within 15 days.
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