WMJobs
Rent Accounting Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Dudley Metropolitan Borough Council
Job Description
The Housing Finance Team is looking to appoint a Rent Accounting Officer to predominantly have specific responsibility for administering service charges including calculations, refunds, dealing with customers enquiries and complaints.
The Rent Accounting Team provide a front-line Direct Debit service and cover a range of accounting duties. We are responsible for maintaining the Rents system for 21,000 council tenants.
Duties include:
- Front line Direct Debit service, speaking to Dudley Council Housing tenants over the phone, processing applications, calculating payments, negotiating arrears instalments.
- Responsible for recovery of Direct Debit default payments, setting repayment plans and providing advice to tenants in respect of benefits and rent payments due.
- Processing a range of adjustments to rent accounts and ensuring rent account transactions are calculated and applied accurately.
- Reconciliation of a variety of income streams.
- Providing performance and statistical information.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements:
- Experience in a financial, administrative or accountancy role.
- Qualifications to GCSE level or equivalent in 5 subjects including Maths at grade C or above.
- Computer literate, customer focused and ensure a high quality of service.
How to Apply:
Informal discussions to Beverley Wetton 01384 812008.
Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough.
All applicants must be able to provide documentation to prove their right to work in the UK.
Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.
If you have a disability and require assistance in making an application, please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Get help with your application
Your very own career expert that helps elevate your application to the next level.
If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance: https://help.wmjobs.co.uk/
If the WM Jobs Help Page does not resolve your issue, then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk
Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents:
- Job Description Housing & Assets Rent Accounting Officer.docx
- Employee Benefits List.pdf
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location