Delta Housing
Rent Setting and Service Charge Specialist
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Rent Setting and Service Charge Specialist
Chelmsford or Southend
£54,000 per annum
Permanent, Full Time (37 hours per week)
We are looking for a Rent and Service Charge Specialist to lead the accurate setting, implementation, and recovery of rents and service charges across the Association's housing portfolio, ensuring compliance with regulatory requirements, tenancy agreements, and organisational policies. The role is responsible for maximising income, maintaining the integrity of rent and service charge data, supporting long-term financial planning, and providing expert advice to ensure that rents and service charges are fair, transparent, sustainable, and fully recoverable.
What you'll be doing
- Lead the annual rent setting process across the housing portfolio, ensuring all rent increases are calculated accurately and implemented in accordance with government rent policy, the Rent Standard, tenancy agreements, and organisational policies.
- Produce and maintain detailed rent models to support annual rent reviews and budget setting.
- Validate rent calculations and undertake quality assurance checks prior to implementation.
- Ensure all rent changes are correctly uploaded to housing management and finance systems within agreed timescales.
- Maximise service charge recovery whilst ensuring charges remain transparent, fair, and compliant.
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What we are looking for
- Minimum of 5 years of experience working within a housing association/local authority finance department with knowledge and experience of rent setting and service charge recovery.
- Basic bookkeeping skills.
- Experienced user of financial database ledger systems and housing management rent and service charge systems.
- Extensive experience in collating, preparing, and interpreting reports, budgets, and accounts.
- Good oral communication skills.
Please note the office expectancy of this role is as follows: This role will require you in a minimum of one day a week and as per business need.
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Benefits
- The salary for this post will be £54,000 per annum.
- Learning and development opportunities.
- Healthcare cash plan.
- Robust employee reward and recognition programme.
- Free and confidential Employee Assistance Programme.
- Volunteering programme.
- Competitive pension scheme.
- 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year, and 1 wellbeing day per annum.
- 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment.
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