The role will sit in the Council’s private sector housing team part of the Council’s Regulatory Service provision. The role will have close working relationships with the Council homelessness prevention teams and will be benefit from co-location and strong partnership working with internal and external organisations.

About The Team

The private sector housing team is a busy, dynamic team of officers undertaking a range of roles including licensing processing, compliance, and enforcement. The team are responsible for providing safe, secure, and sustainable homes for private sector tenants. The team are responsible for delivery three property licensing schemes ensuring compliance with licensing legislation. Officers are also responsible for investigating non-compliance and taking appropriate intervention or enforcement action when landlords/agents are found to be in breach of legislation and who fail to comply voluntarily with their roles and responsibilities.

About You

This role would be suited to anyone who has a background in tenancy law and/or housing enforcement and who is enthusiastic to learn a new set of skills and/or knowledge base. The role requires an individual who can build and maintain positive working relationships with tenants, colleagues, and external agencies. Who can apply tact, diplomacy, awareness, and has good verbal and written communication skills. The ability to exercise judgment, sensitivity, and discretion when managing cases and have a flexible approach to case work is essential.

The Candidate Must Have

• Diploma/degree in a relevant subject such as MSc/BSc/Diploma in Environmental Health or equivalent qualification
• Enforcement-related qualification, including CIH Housing Qualification at Level 2 and upward, or be able to demonstrate equivalent knowledge, skills, and proven experience in housing management.
• A desire to acquire new skills and knowledge.
• Experience of managing a complex caseload and working on own initiative within defined parameters to achieve suitable outcomes.
• Good knowledge of the work practices, processes, and procedures (including legal and regulatory requirements and the risks of non-compliance) relevant to own area of work.
• Experience of collaborating with colleagues, external partners, other public sector agencies, and the voluntary sector to resolve cases.
• Ability to persuade and influence individuals to gain their co-operation and compliance, including using tact and professionalism to diffuse confrontational situations.
• Good working knowledge of the processes, procedures, and policies relating to tenancy enforcement.
• Use effective interpersonal skills to develop solutions to complex or contentious problems where there are a range of options, and the information is unclear or conflicting.

Working for Haringey

At Haringey Council, we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community.

Our benefits package includes a leave entitlement of up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme, and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact ResourcingHub@haringey.gov.uk.