Platform Recruitment
Repair Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Repair Operations Manager
Location: Cambridge (Onsite)
Salary: £50,000–£65,000
Type: Full-time, Permanent
My client, a leading communications technology business, is looking for a Repair Operations Manager to lead its repair service operations. This role is responsible for managing the end-to-end performance of the repair centre, driving operational excellence, and ensuring the delivery of exceptional customer service across a fast-paced engineering environment.
Key Responsibilities
- Lead the day-to-day operation of the repair centre and manage service delivery against KPIs and SLAs
- Drive capacity planning, operational efficiency, and continuous improvement initiatives
- Manage budgets, resources, and inventory to optimise performance
- Oversee technical repair capability and maintain high engineering standards
- Work closely with Engineering, Supply Chain, Commercial, and Customer Support teams
- Develop and mentor the repair operations team, driving performance and accountability
- Ensure compliance with ISO9001, Health & Safety, and security requirements
- Support commercial activities, including tenders, pricing, and service proposals
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Degree in Engineering or equivalent technical experience
- Proven experience managing repair, service, or production operations within an engineering environment
- Strong leadership skills with experience managing KPIs, budgets, and operational performance
- Experience driving Lean, Six Sigma, or continuous improvement initiatives
- Excellent stakeholder management and customer-facing experience
- Strong commercial awareness and analytical skills
- Eligibility to obtain UK Security Clearance (SC)
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What’s on Offer
- £50k–£65k salary
- Onsite role in Cambridge
- Opportunity to lead a high-performing engineering operations team
- Work on innovative communications technology used worldwide
- Collaborative environment with excellent career development opportunities
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills