Civic Recruitment Limited
Repairs Principal Officer
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
5-6 Month Contract Role with a Local Authority
Summary
This is a 5-6 month contract role with a local authority, aimed at leading and delivering a high-quality, customer-focused repairs service. The position is crucial for ensuring the efficient, safe, and compliant delivery of responsive repairs and associated works. The postholder will be responsible for driving service performance, maximising the productivity of internal teams and contractors, and continuously improving service delivery to achieve high levels of customer satisfaction.
Responsibilities
- Lead the responsive repairs service, ensuring effective use of in-house operatives and external contractors.
- Oversee all repairs processes from identification through to completion, ensuring timely and high-quality outcomes.
- Manage disrepair cases and customer complaints, ensuring appropriate and prompt resolution.
- Work collaboratively with teams across housing services, including voids, tenancy management, and investment teams.
- Ensure compliance with health & safety legislation, regulatory standards, and local policies.
- Lead, motivate, and develop teams to achieve high performance and service excellence.
- Manage and monitor the performance of staff, contractors, and service delivery against KPIs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Essential Experience Required
- Proven experience managing property repairs or maintenance services.
- Strong knowledge of repairs programs and operational delivery.
- Experience leading teams and driving performance, motivation, and engagement.
- Ability to manage budgets, contractors, and in-house resources effectively.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Qualifications Required
- Relevant construction-related qualification (e.g., Degree, RICS, CIOB) OR equivalent relevant experience.
Additional Information
- Working hours: 37 hours per week.
- Compensation: £35 per hour (umbrella) if the candidate meets the right requirements.
- Location: Council Offices, Southfield Road, Loughborough, Leicestershire, LE11 2TX, United Kingdom.
- Work pattern: Variable with a minimum of 2 days in the office. This will be reviewed.
- Schedule: Bi-weekly.
- Application deadline: 12th June 2026, apply ASAP.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Location