Civic Recruitment Limited
Repairs Supervisor
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3-month contract position with a local authority
Summary
This is a 3-month contract position with a local authority, aimed at leading and managing a team of Direct Labour Organisation (DLO) operatives responsible for delivering responsive repairs within a social housing environment. The role is crucial in ensuring that repairs are completed to a high standard, on time, and in compliance with quality, health, and safety requirements. It also focuses on delivering excellent customer service and maintaining high levels of tenant satisfaction.
Responsibilities
- Line manage a team of up to 7 trade staff, including skilled, multi-skilled, and unskilled workers.
- Support, develop, and performance manage staff to meet service standards and business objectives.
- Promote organisational values: High Performing, One Team, Make It Happen, and Excellent Customer Service.
- Oversee the delivery of responsive repairs and maintenance within occupied social housing properties.
- Conduct pre-, during-, and post-inspections to ensure quality and compliance.
- Identify defects, specify works, and produce clear scopes of work and technical reports.
- Manage remedial works (snagging) and ensure completion within agreed timeframes.
- Investigate complaints and provide practical, solution-focused outcomes.
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Requirements
- Extensive experience supervising responsive repairs within a social housing environment.
- Experience managing a direct labour workforce (DLO).
- Strong understanding of building maintenance, repair sequencing, and defects.
- Experience working in a high-volume repairs or voids environment.
- NVQ Level 2 (or equivalent) in a relevant building trade (essential).
- Full UK Driving Licence (essential).
- IOSH Managing Safely or equivalent health & safety qualification (desirable).
- Knowledge of CDM 2015 regulations (desirable).
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Additional Information
- Working hours: 8 hours per day.
- Location: Carshalton Road, Sutton, Greater London, SM1 4LE, United Kingdom.
- Bi-weekly schedule.
- The role closes on 11th June 2026, apply ASAP.
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