Guinness
Repairs Surveyor
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About the role
Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live.
We are looking for a Repairs Surveyor to join our team covering locations in Hertfordshire & Bedfordshire. This is a full-time, permanent role offering agile working.
The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs, and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.
What we are looking for
We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and an understanding of responsive, voids, and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly.
You will be able to demonstrate these essential skills:
- Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
- Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
- Understanding of responsive repairs, voids works, planned, and cyclical repairs requirements.
- Ability to be proactive and work on own initiative, with limited supervision.
- Experience of managing contractors.
- Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face, or by telephone.
- Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
- Ability to plan, organise, and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
- Demonstrates the Guinness Behaviours.
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Desirable skills:
- A good understanding of the context of social housing.
- Experience in working within a commercially aware environment.
Essential qualifications:
- Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
- Evidence of continuous professional development.
Desirable qualifications:
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- Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.
- RICS (Building Surveying) or MCIOB membership.
If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile.
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The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.
The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.
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