Metropolitan Thames Valley
Resales Administrator
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
£31,320 - £32,968 p/a
Temporary - Full Time
Closing date - 28 September 2026
The role
Location: The Johnson Building, London
Salary: £31,320 - £32,968
Contract Type: 12 Months Fixed-Term Contract
Hours: Full-time, 37.5 hpw
Are you an organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we'd love to hear from you.
We are looking for a Resales Administrator to join our After Sales team and provide essential support across a range of property transactions, including shared ownership resales, equity loans, and staircasing. This is an exciting opportunity to build your career within the housing and property sector while working with a collaborative and supportive team.
About The Role
As a Resales Administrator, you will play a key role in ensuring the smooth administration of after-sales activities. Working closely with internal teams, customers, solicitors, and stakeholders, you will provide high-quality administrative support while ensuring compliance with legal, regulatory, and organisational requirements.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your Responsibilities Will Include
- Providing administrative support to the After Sales team.
- Managing customer enquiries via telephone and email.
- Maintaining accurate customer records on CRM systems.
- Preparing, recording, and processing legal documentation.
- Supporting the signing and sealing of legal documents and monitoring completion timescales.
- Assisting customers through post-completion processes.
- Handling customer complaints professionally and efficiently.
- Raising invoices and supporting financial administration.
- Contributing to departmental reporting and data management activities.
About You
We're looking for someone who is:
- Highly organised with excellent attention to detail.
- Able to manage multiple priorities and work to deadlines.
- A proactive, positive, and collaborative team player.
- Professional, customer-focused, and resilient under pressure.
- An effective communicator with strong written and verbal skills.
- Comfortable building relationships with colleagues and customers alike.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Essential Experience
- Experience in an administrative or customer service role.
- Experience using CRM systems.
- Experience using Microsoft Office applications.
- Strong organisational and time management skills.
- Excellent telephone and customer service skills.
Desirable
- Experience of CMS systems.
- Interest in or experience within the property, housing, or real estate sector.
Why Join Us?
This is a fantastic opportunity to join a team that values collaboration, professionalism, and customer excellence. You'll work within a supportive environment that encourages personal development while helping customers navigate important milestones in their property journey.
If you're looking for a role where your organisational skills and customer focus can make a real impact, we'd love to receive your application.
Apply today and become part of our After Sales team.
Download documents
- Occupational Requirements Template.docx
- Resales Administrator JD.pdf
Department: Development
Last updated: September 14, 2026
Job ref: NTX1235049
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London