Etf Foundation
Research and Quality Officer (0.8 FTE, FTC until 28 February 2027)
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About the Job
The Research and Quality Officer will support the delivery of ETF's research, evaluation, and quality assurance activities and form an important link between the research and quality teams. The postholder will work across teams to ensure the effective collection, storage, management, and analysis of data, while contributing to quality assurance processes, reporting, research projects, and organizational insight.
The role will play an important part in ensuring that evidence, data, and quality information are accurate, accessible, and used effectively to support decision-making, continuous improvement, and organizational learning.
Research Support
- Support the planning and delivery of research and evaluation projects across ETF programmes.
- Assist with data collection activities including surveys, interviews, focus groups, and desk-based research.
- Conduct reviews and background research to inform projects and reports.
- Support the analysis and interpretation of quantitative and qualitative data.
- Contribute to the production of research reports, summaries, presentations, and briefing papers.
- Maintain project documentation and research records.
Quality Assurance
- Support the implementation and administration of ETF quality assurance processes.
- Assist with the collection and management of quality-related evidence from programmes and activities.
- Monitor compliance with established quality frameworks, procedures, and standards.
- Support internal audits, reviews, and quality improvement activities.
- Track actions arising from quality reviews and support follow-up activities.
- Identify opportunities to improve data quality and quality assurance processes.
Data Collection and Management
- Coordinate data collection activities across projects and programmes.
- Ensure data is collected, stored, and handled in accordance with organizational policies and data protection requirements.
- Maintain accurate datasets and records.
- Perform data validation and quality checks to ensure consistency and accuracy.
- Support the development and maintenance of data management systems and processes.
- Produce routine monitoring information and performance reports.
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Reporting and Insight
- Produce regular reports, dashboards, and summaries to support programme delivery and organizational decision-making.
- Assist in analyzing trends, patterns, and emerging findings from research and operational data.
- Present findings in accessible formats for a range of audiences.
- Support the development of evidence-based recommendations for service improvement.
- Contribute to organizational reporting requirements and stakeholder updates.
Stakeholder Support
- Build positive working relationships with internal colleagues, external partners, and stakeholders.
- Respond to requests for information, data, and research support.
- Support meetings, workshops, and events relating to research and quality activities.
- Work collaboratively across teams to promote evidence-informed practice and continuous improvement.
Your Profile
ETF will be moving to interim office arrangements from November 2026 in Zone 1 in London until we move into our new permanent home (also in Zone 1 London).
The successful candidate will have:
Experience, Skills, and Knowledge
- Degree-level qualification or equivalent experience in a relevant discipline
- Experience of data collection, management, and analysis
- Experience of supporting research, evaluation, or quality assurance activities
- Experience of producing reports and presenting findings clearly
- Experience of maintaining accurate datasets and records
- Knowledge of data protection and information governance requirements
- Strong analytical and problem-solving skills
- Excellent written communication skills
- Ability to interpret data and turn findings into practical insights
- Strong organizational skills with the ability to manage competing priorities
- Good attention to detail and commitment to accuracy
- Proficient in Microsoft Office applications, particularly Excel
- Ability to work collaboratively with colleagues and stakeholders
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Information
- 0.8 FTE (4 days per week). Fixed term contract until 28 February 2027.
Benefits
Employee Benefits
- Generous holiday entitlement (30 days) – including 1.5 days to be taken over Christmas which gives you 3 days off over that period
- 8 Bank Holidays
- London Allowance of £1,000 per annum (if eligible, for bands 4-7) for hybrid working London office-based staff to support commuting costs
- Pension Scheme provided by Aviva (Employer = 6% / Employee 2%)
- Life Assurance (4 x basic salary upon death)
- Group Income Protection
- SimplyHealth Cash Plan (Enables you to get reimbursed £100s for optical, dental, physio, and other day-to-day health costs, plus health and wellbeing discounts (for all directly employed staff)
- Employee Assistance Programme (EAP) and Help@Hand
- Staff Training and Development (Elevate)
- Work-life balance policies / Flexible Working / TOIL
- Volunteering leave – 5 days in total (3 days paid and 2 days unpaid)
- Generous sick pay
- Enhanced Maternity/Paternity Leave
- CPD Opportunities
- Cycle to Work Scheme
- Access to our onsite gym (until 30 October 2026)
- BHN Extra Discounts – Great savings on over 100 brands
About Us
Every day, educators and leaders across the Further Education (FE) and Skills sector inspire curiosity, drive progress, and empower learners to achieve their potential. The Education Training Foundation (ETF) is here to champion the vital role of the FE and Skills workforce. Working in partnership, we drive professionalism by setting the professional standards for the quality of teaching and leadership across the sector. We provide educators with a pathway of professional development throughout their careers, champion inclusion, and enable sector change for a thriving FE and Skills sector. Together, we are transforming lives and opportunities for learners aged 14 and above.
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