The Centre for Digital Consumers
Researcher (Digital Consumer Rights) - Volunteer
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About the Role
We are looking for a researcher to find practices that mislead or exploit people, and to explain how they work. The role is remote and unpaid, and takes about a day a month. There is no set day, and we arrange any calls around you.
What Difference Will You Make?
Everything we publish rests on the evidence behind it. A second researcher lets us cover more practices, and lets two people check a figure before it goes out. It also lets us respond to more regulator consultations, which is where a small organisation can change what companies are allowed to do.
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What Are We Looking For?
- Care with evidence, and a willingness to say when it is thin.
- A habit of tracing a figure back to where it came from.
- Judgement about which problems are worth the time.
- A minimum of three years' experience in market research or data analysis.
You do not need an academic background, or a track record of publishing. If you can explain a practice clearly and show where your evidence came from, that is what we need. Tell us if you need anything changed about how you apply, or about how we would work together. Ask before you apply if that is easier, and it will not count against you.
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Remote
What Will You Be Doing?
- Look for practices in digital products and services that mislead or exploit people.
- Work out how a practice works, how common it is, and who it affects.
- Write up what you find, in plain English.
- Help us answer regulator consultations.
You do not need an academic background, or a track record of publishing. We are looking for care with evidence, a habit of tracing a figure back to where it came from, and judgement about which problems are worth the time.
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