Hawksmoor
Reservationist
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About the Role
We’re looking for an exceptional communicator with sharp organisational skills to join our reservations team. More than just taking bookings, this role is about delivering outstanding hospitality from the very first interaction – setting the tone for each guest’s experience, managing expectations with care, and building genuine rapport. You’ll ideally have experience in restaurant reservations, reception, or a similar guest-facing bookings role. A love of first-class service and people is essential, as is flexibility to work restaurant hours, including evenings and weekends.
Work Somewhere Awesome
Shortly after being named the best steak restaurant in the world, we became a certified B Corp in 2022 and ranked in the top 100 Best Companies for 11 consecutive years. This is alongside being rated as one of the most sustainable restaurant groups in the country and raising over £1 million for Action Against Hunger, as well as supporting several charities closer to home.
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Benefits Include
- Refer a friend bonus from day 1
- Tronc paid for every hour you work, breaks and holidays
- Use of Wagestream to instantly access the wages you’ve earned
- Discounted health and fitness benefits
- Additional paid maternity and paternity leave to help you care for new additions to your family
- Income protection insurance for critical illness and death benefit
- Free meals when you’re at work
- 50% off food in our restaurants for you and your loved ones
- An optional 20 hours each year to use for volunteering
- Exclusive savings on travel, shopping, restaurants, and more
- 28 days’ holiday that include service charge
- A restaurant welfare budget allocated for healthy snacks, drinks and support during our busiest times of the year
- Huge investment in training and development with qualifications across Wine, H&S, Food Safety, HR and a five-stage management development programme, run in partnership with the Watershed Management School
- Access to counselling, remote GP/physio services, legal advice and more
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