Nacro
Resettlement & Engagement Coordinator
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Resettlement & Engagement Coordinator
Contract Type: Part time, Permanent
Salary: £28,851 per annum, pro rata
Hours: 30 hours per week
Location: HMP Dovegate
Vetting Requirement: Enhanced DBS check against the adult workforce and prison clearance.
This role does not offer eligibility for visa sponsorship.
This role offers a starting salary within Nacro’s pay structure of £28,851, per annum with expected progression to £29,572, per annum within the first year, subject to meeting clear criteria and performance standards, with further pay progression available in the future. Nacro’s pay framework provides transparent progression points and supports ongoing professional development and career growth.
At Nacro, we believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.
That’s why our housing, education, justice, and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it’s why we fight for their voices to be heard and campaign together to create lasting change.
We see your future, whatever the past.
“Do you want to make a difference to people’s lives and want to work for an organisation that will invest in your personal development?”
You’ve come to the right place! Join our growing team of Accommodation Advisors.
About the Role:
As a Resettlement & Engagement Coordinator, working from HMP Dovegate you will provide advice, guidance and practical support to people in custody, helping them overcome barriers and prepare for successful reintegration into the community.
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Working within a custodial environment, you will provide person-centred support to help individuals improve their financial stability, wellbeing, accommodation, independence and confidence. You will work with people to identify their strengths, understand their needs and develop realistic goals that support positive and sustainable outcomes both before and after release.
This includes supporting individuals with a range of needs, including accommodation, benefits, finance and debt, life skills, independent living, health and wellbeing, motivation for change and the disclosure of convictions. You will deliver a combination of one-to-one support, assessments and group interventions, adapting your approach to meet individual needs.
Working collaboratively with prison staff, statutory agencies, community organisations and other partners, you will play an important role in supporting successful resettlement, improving social inclusion and helping people build positive futures within their communities.
About You:
We are looking for someone who has experience of delivering support, coaching, advice or interventions to people with complex needs.
You will ideally have experience of:
- Conducting assessments, developing support plans and reviewing progress against outcomes.
- Working with people experiencing social exclusion, offending histories or multiple barriers, including accommodation and independent living challenges.
- Facilitating group sessions, training or structured interventions.
- Working collaboratively with multiple agencies and stakeholders.
- Supporting vulnerable adults and applying safeguarding and risk management principles.
- Maintaining accurate records and using IT systems effectively.
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Knowledge of welfare benefits, debt management, financial inclusion or related support services would be advantageous. Experience within a custodial, criminal justice or probation environment, as well as knowledge of housing legislation and accommodation pathways, would also be desirable.
A relevant qualification in advice and guidance, criminal justice, social care, housing, financial inclusion or a related discipline would be beneficial.
Click here to view the Role Profile
Click here to view the Candidate Pack
Application deadline: 05/10/2026
Nacro is a fair and inclusive employer
At Nacro, we believe in the power of a diverse and inclusive team. We are a Ban the Box employer and welcome applications from people of all backgrounds, including those with criminal records. Convictions are not discussed during the application process and will only be considered later if relevant to the role, assessed fairly, proportionately and confidentially. For advice, contact our confidential Criminal Record Support Service on 0300 123 1999 or helpline@nacro.org.uk.
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