Clarion Housing Group
Resident Involvement Officer
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Location: Hybrid/Bristol – travel required
Salary: £35,983 - £41,807 per annum
Hours: 36 per week
Contract Type: Permanent
Are you looking for a new exciting opportunity?
We’re currently recruiting for a Resident Involvement Officer which is a hybrid role covering the North region. You must have the ability to travel across the region to deliver and support resident involvement activities on a regular basis.
Working as part of the Resident Involvement team, you’ll lead at a regional level on the promotion of the Resident Involvement (RI) strategy and support residents to engage in Clarions involvement ‘offer’ and supporting menu of opportunities. You’ll be required to evidence, co-ordinate, facilitate and deliver exceptional RI activities for the region and nationally including support of resident-led scrutiny of services. You’ll act as a consultant to teams in how RI is delivered at a local level to include training and motivating teams where necessary. Carrying out consultations with residents, reporting on engagement, resident feedback and outcomes in line with regulation.
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To be successful in the role, you’ll have:
- Excellent communication skills
- Strong report writing skills
- Ability to work independently in a fast-paced environment
- Ability to prioritise and manage competing demands
- Forward thinking and innovation to engage residents and drive service improvement
We’re seeking someone who is confident, highly motivated, has a positive mindset and can take the lead on engagement and joint working with regional and other customer-focused teams to enable engagement of residents. Ensuring the residents' voice is at the heart of our decision-making.
Ideally, you’ll have:
- Experience in Resident Involvement, Community Development or Housing
- Project management experience
- Ability to work flexible hours on occasions and to attend evening meetings or weekend events
If this sounds like an opportunity for you then please review the full role profile before applying – Resident Involvement Officer.
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Salaries are just the starting point. Here at Clarion, we’re dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here.
Closing Date: Monday 24th August 2026 at midnight
Act now – apply today! This vacancy may close early without notice.
At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process.
This is a hybrid role with a base location at our office in Bristol. Candidates will be expected to work from the office at least one day per week.
Applicants must be able to travel across the lower North Central and West region and there may be some occasional over-night stays.
You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.
This post is subject to Basic Criminal Record Check Clearance.
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