United Infrastructure Ltd
Resident Liaison Officer
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United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure
Our team of Utility Infrastructure specialists design, build, and maintain critical water, energy (gas), power, and telecoms infrastructure for the UK’s largest network owners and operators.
Social Infrastructure
Our team of Social Infrastructure specialists revitalize homes and communities by carrying out a wide range of work, from retrofit to refurbishment and maintenance.
Job Description
As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services.
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As an experienced Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days.
- Ensure residents are aware of the works processes and communicate updates/changes accordingly
- Coordinate handover of keys to site teams
- Provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client, and our operations teams
Qualifications
With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders.
We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison/community engagement role, preferably within planned/reactive maintenance or asset management.
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- Resilient under pressure
- Understand the need for discretion and respect in a public-facing role
- Must have a UK driving license, and own your car
Additional Information
If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering:
- Competitive salary and benefits package
- Opportunities for career progression aligned with the company’s growth
- Immediate interview for qualified candidates
How to Apply:
If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!
As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.
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