Norfolk County Council
Residential and Edge of Care Worker
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Residential and Edge of Care Worker (Children’s Services, New Road Service) | 11383 | Permanent Contract | 37 hours per week | £33,119 to £34,811 per annum, plus weekend enhancements and sleep in payments | Grade G | Norwich
Young people are at the heart of our practice at Norfolk County Council. They have established key principles for their ideal worker to help them flourish. Please ensure you read these requirements carefully and apply only if you can fully commit to them.
Our New Roads Hubs place practitioners and relationship-based practice at the heart of what we do. Through Vital Signs, our vision for Children in Norfolk, we work with whole family networks and across the whole system to support families to build on their strengths and to achieve the best possible outcomes.
Bringing together a team of specialists through a central hub, our model is designed to provide intensive short-term interventions to prevent entry into care, escalation to long term care, prevent placement breakdown or facilitate placement step downs.
We are looking for Residential and Edge of Care Workers to undertake a keyworker role with residents, ensuring that the young person’s views and wishes are sought and acted upon and maintain the relationship through key transitions. You will contribute to the care planning process by participating in statutory reviews, planning meetings, and progress meetings as required, will undertake ‘sleep-in’ duties on a rota basis and will provide outreach support for young people and families.
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To join our New Roads service, you will need a good level of literacy and numeracy, a willingness to undertake relevant training courses and the ability to form effective relationships with children. We will support you to attain an NVQ level 3 in Health and Social Care, which must be successfully completed within 18 months of appointment. More than anything, you will have a passion to support young people, be a good listener, have patience, understanding and really want to support young people so they can achieve the best possible outcomes in life. A full driving licence and daily access to a vehicle are required for this role.
This is a great opportunity for someone who is looking to make a real difference to the lives of young people. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria.
Benefits
- Competitive salary
- Generous holiday entitlement
- Health and Wellbeing services including fast-track physiotherapy and a free counselling service
- Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependant on your job role and business need.
- Financial benefits such as:
- 'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
- A Blue Light card for Fire Service and Social Care Workers
- Relocation expenses (where applicable)
- An advance of your expenses if you travel for work
- Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions.
- Tax efficient ways of getting extra pension and new bikes
- Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
- A payment if you refer someone you know to a hard to fill job
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Application Process
To apply, you must download a Norfolk County Council application form and attach it to your online application.
For an informal discussion, please contact Jayne Matthews, Deputy Manager (Residential Lead) on 01603 638486
Internal Applicants
Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.
We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.
Redeployment closing date: 7 October 2026 at 23:55
All other applicants closing date: 15 October 2026 at 23:55
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